Personal Banker

InterBank • Waxahachie, TX

16d • Onsite

About The Position

The personal banker supports the personal banking function by offering customers a variety of products and services. The personal banker opens and processes new deposit accounts and provides information on bank products and services. The personal banker meets the needs of customers by providing quality personalized service.

Requirements

• High school graduation or G.E.D. equivalent.
• Two years of personal banking or bank customer service experience.
• Satisfactory credit and criminal background check.
• Proficient in basic personal computer operations.
• Proficient in 10-key.
• Able to type efficiently.
• Good verbal and written communication skills, attention to detail, organization skills, can-do attitude, problem solving skills, decision-making skills, sense of urgency, and strong work ethic.
• Regularly required to talk and hear.
• Requires standing and or sitting for an extending period with some walking, with some bending, kneeling, stooping, crouching, crawling, and climbing.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Greets customers and assesses their needs.
• Processes customer transactions with professionalism and courtesy.
• Meets with customers and effectively determines appropriate banking needs for each customer.
• Open and close various customer accounts based on customer need.
• Handles customer complaints and works through these sensitive issues to resolution.
• Performs data entry to complete reporting requirements.
• Knows the identity of the customer to reduce fraud and risk of loss to the Bank.
• Maintain a valid notary commission.
• Maintains strict confidentiality guidelines in accordance with Bank policy.
• Maintain policy and procedures as defined by Management.
• Cross-sell products and services.
• Assist with customer phone calls in a timely and courteous manner.
• Maintains a positive working relationship with customers and co-workers.
• Maintain personal grooming and company dress and appearance standards.
• Maintain company attendance standards.
• Other tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED