Learning Branch Personal Banker (Mentor/Trainer)
About The Position
UMB Personal Banking and Consumer Services offers financial solutions to customers, who value an individualized relationship and advisory experience. For more than a century, we’ve invested in our people as a resource who can help clients achieve their unique financial and lifestyle goals. We embrace our corporate values of honesty and integrity and contribute to UMB’s continued success. To ensure our branch associates are provided the foundation to be successful in their career at the branches, UMB has transitioned a handful of our branches within the footprint to function as Learning Branches. Within the Learning Branch, our Learning Branch Personal Bankers not only function as the traditional Personal Banker, but their primary focus to provide on-site training, mentoring, modeling and support to our new branch associates.
Requirements
- HS diploma or equivalent
- Two years retail banking experience OR one year retail banking and one year training/mentor experience
- Ability to obtain a NMLS registration within 90 days
Nice To Haves
- Bilingual in Spanish
Responsibilities
- Mentoring and training new Retail Banking associates.
- Creating and expanding relationships in your community through outbound calling efforts to customers.
- Processing customer account maintenance and standard branch transactions such as: address changes, check cashing, deposits and opening deposit and loan accounts.
- Collaborating with internal partners, such as small business officers, mortgage officers, private wealth managers and others.
Benefits
- Paid Time Off
- 401(k) matching program
- annual incentive pay
- paid holidays
- comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
- health savings accounts
- flexible spending accounts
- dependent care accounts
- adoption assistance
- employee assistance program
- fitness reimbursement
- tuition reimbursement
- associate wellbeing program
- associate emergency fund
- various associate banking benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
