PBC

Home State Bank • Woodstock, IL

7d • $20 - $29 • Onsite

About The Position

Home State Bank is hiring a full-time Personal Banker for its Woodstock, IL branch. This role involves selling a full range of banking products and services to existing and prospective customers while providing specialized customer service. The Personal Banker will also assist management in creating and maintaining the sales environment of the banking center through interactions with customers, the community, and Home State Bank associates.

Requirements

• Previous Teller or Personal Banker experience.

Nice To Haves

• Someone that can't help but smile all day long and loves to service customers while helping them to find the best financial products available.
• Effectively exceeds customer needs by building productive relationships and taking responsibility for customer satisfaction and loyalty.
• Actively participates as a member of a team to move the team forward toward the completion of goals and produces quality outcomes.
• Takes great pride in proactively managing time and resources to ensure that work is completed efficiently while accomplishing objectives and achieving goals beyond what is required.

Responsibilities

• Consistently meet or exceed sales goals as set by banking center management.
• Maintain a well-developed working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs.
• Initiate sales and cross-sell full range of bank and ancillary services to present and potential customers. Generate and track referrals as appropriate.
• Initiate and maintain customer contact through various methods, including telemarketing, outside sales calls, establishing business contacts and attending seminars and community events. Utilize marketing resources and other tools as appropriate.
• Analyze credit and financial information for processing loans and other bank products for customers.
• Assist the management team in coaching and mentoring the teller and CSR staff in the sales process to help develop skills and achieve sales goals.
• Actively participate in sales contests, monthly Blitzes, outbound call campaigns, Expos, and other sales and promotional activities.
• Complete and submit all required sales trackers on a timely basis.
• Promote excellent customer relations by consistently providing premier customer satisfaction; have a developed rapport with the customer base.
• Provide support to the tellers and CSR staff, answering questions, and resolving customer issues.
• Assist the BCM by providing on-the-job training for new Personal Bankers.
• Open and maintain a full range of accounts.
• Demonstrate sound judgment in decision making, abiding appropriately by established guidelines and procedures.
• Complete new and existing account documentation with accuracy to ensure adherence to compliance standards.
• Follow all Home State Bank policies and procedures.
• Perform teller transactions as needed. Adhere to all teller policy and procedural requirements.
• Complete all ABA and other training courses as assigned and by due dates.

Benefits

• Medical through BCBS – 3 PPO Plans, and an HMO option if located within Illinois
• Dental PPO through BCBS
• Vision insurance through BCBS EyeMed
• $75,000 in Company Paid Life & ADD and long-term disability insurance
• 401K after 90 days with company match of 3% after a year
• Generous Time Off - 3 weeks paid vacation, 1-week Paid Leave for All Workers and 11 paid FDIC holidays, 1 floating holiday (personal) day
• Tuition reimbursement - courses and books up to $6,000 annually per policy
• Holiday Party at Boulder Ridge Country Club

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed