Personal Banker

Dickinson Financial Corp•Overland Park, KS

10d•$20 - $25•Onsite

About The Position

Personal Bankers build and strengthen client relationships by understanding financial needs and delivering tailored banking solutions that help clients achieve financial confidence. They provide exceptional service, accurately open accounts and process transactions, promote bank products and services, and collaborate with team members to achieve individual and branch goals while ensuring a positive client experience.

Requirements

Effective sales skills and ability to identify client needs.
Strong client service and relationship-building skills.
Strong verbal and written communication skills.
Accuracy, attention to detail, and organizational skills.
Basic math and cash-handling abilities.
Proficiency with banking systems, digital banking platforms, Microsoft Office 365 including Copilot and Excel preferred.
Working knowledge of bank policies, procedures, and regulatory requirements.
Ability to work collaboratively and achieve individual performance goals with strong self-driven work ethic.
Ability to be NMLS licensed and registered required.
High school diploma, GED, or equivalent required.
Minimum 6 months’ cash handling experience required.

Nice To Haves

Associate’s degree or higher preferred.
Previous banking experience preferred.
Minimum 6 months’ sales experience preferred.

Responsibilities

Open and service consumer deposit accounts while identifying opportunities to recommend appropriate banking products and services. Enthusiastic, ethical promotion of bank products happens through frequent conversations with Walmart customers, daily outbound calls, interactions with existing clients during every transaction, and group presentations.
Educate clients on digital banking tools and self-service channels to improve convenience and enhance the banking experience.
Deliver an exceptional client experience by providing fast, easy, and personalized service while building strong client relationships. Resolve client inquiries with professionalism, ownership and follow-through.
Process a variety of banking transactions, account maintenance requests, and operational tasks accurately and efficiently.
Protect client and bank information by following all privacy, security, and confidentiality requirements.
Ensure compliance with all applicable regulations, bank policies, and procedures, including BSA, OFAC, audit, and security requirements.
Complete required training in a timely manner and maintain current knowledge of bank products, services, policies, and regulatory requirements.
Other specified duties as assigned.