Personal Banker - Full Time

TRUSTBANK•Wheaton, IL

11h•$24 - $29•Onsite

About The Position

TrustBank is seeking enthusiastic, entrepreneurial professionals to join our Wheaton team. We’re looking for driven individuals with strong communication skills, a positive mindset, and a passion for building relationships while living our core values. Founded in 1912, TrustBank has been Growing Prosperity Together for generations—and we’re proud to be named one of Newsweek’s Best Regional Banks three years in a row. Come grow your career with us. Deliver a high touch, relationship driven banking experience that makes every customer feel known, valued, and supported. Bring an entrepreneurial spirit to the role—actively identifying opportunities to deepen relationships, solve problems, and deliver tailored financial solutions for both individual and commercial clients. In this position, you will warmly welcome customers, open new accounts, process teller transactions, and confidently cross sell products and services that align with customer needs and business goals. You’ll address complex transactions with ease, support fellow team members, and assist with branch operations and facilities management as needed. You will exemplify TrustBank’s core values of respect, quality, attitude, integrity, teamwork, innovation, performance, and communication in every interaction. Through clear and professional communication, a positive mindset, and a collaborative approach, you will deliver exceptional customer service and contribute to a high performing branch environment. As a visible ambassador of TrustBank, you will project professionalism and credibility—building trust, strengthening community relationships, and inspiring your network and the Wheaton community to choose TrustBank.

Requirements

Must have high school education and be able to master on-the-job training requirements.
A minimum of two years in retail banking experience is required.
Experience in customer sales, relationship management, and cross selling skills are desired.
Must be proactive, able to develop product and compliance knowledge, have problem solving skills, and work collaboratively.
The ability to perform detailed work with accuracy and cash handling skills are essential.
Must have the ability to articulate financial concepts to customers and answer questions they may have.
Ability to use computer for data entry, word processing, MSOffice, and may be assigned Excel spreadsheet work.
Knowledge and ability to learn the bank’s data processing system.
Use of personal computer, calculator, telephone, shredder, scanner/copier, and other general office equipment.

Nice To Haves

Associates degree or higher in business or finance is preferred.
Banking certifications are ideal but not necessary.
High level knowledge of mortgage and lending products and services and wealth management services offered by the bank.

Responsibilities

Promote TrustBank, its Values and its Service Standards.
Ensure that customers receive prompt and courteous service.
Cross-sell products to customers to meet their needs.
Answer phone inquiries.
Represent TrustBank at community functions and in your network to generate new relationships.
Opening new accounts.
Issue and redeem certificates of deposit.
Assist customers in resolving account related problems.
Stay within compliance guidelines when opening and closing all accounts.
Establish proper identification of all new customers, obtain credit report to determine acceptance of account, and determine product suitability to meet customer’s needs.
Give out appropriate loan applications.
Order ATM/Debit cards and update information, activate, etc.
Process check orders/re-orders for customers
Remain flexible to scheduling needs during all Wheaton location business hours. (M-F 8:30 AM-5:30 PM)
Open and close bank when needed.
Process night drop deposits.
Run teller transactions accurately and efficiently.
Balance drawer cash and vault cash.
Approve checks within limits.
Order and stock adequate supplies.
Maintain over and short reports and transaction reports.
Ship and order currency and coin from Fed.
Scan and balance transaction in the proof program.
Assist with monthly reports.
Attend bank meetings and educational seminars as required.
Provide support to Market President.
Support ancillary deposit operations across the bank at-large as assigned.
Perform other duties as assigned.

Benefits

The estimated hourly rate for this role is $24-$29/per hour, along with the eligibility for a discretionary annual bonus.
In addition to base salary, the position is eligible for an annual discretionary bonus.
We also offer a 401(k) plan featuring a discretionary employer match in bank stock, along with a comprehensive benefits package.
More information about our generous employee benefits can be found on our Career Page at https://trustbank.net/company/career-opportunities.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume