Personal Banker

First National Bank Texas•Lockhart, TX

28d•Onsite

About The Position

Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. Evaluate new and existing customer relationships and recommend bank products and services to support their financial success. Follow established policies in accordance with the bank and the supervisor's direction. Accountable for the personal achievement of monthly new account production as assigned by upper management. Participate in an active sales environment that may require in-store aisle prospecting. Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations. Receive cash and checks for deposit, verify amounts, and look for check endorsements. Examine cash carefully to guard against acceptance of counterfeit checks and identification. Enter transactions into computer and issue customer receipts. Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit. Process western union wires and cash advances. Cross-sell bank services and products. Provide bank services to a diverse customer base, including a large Spanish speaking population. Perform other tasks requested by supervisors as they relate to the bank and its functions. Regular and predictable attendance and punctuality. Approval limits will be based upon established authority levels.

Requirements

At least 18 years of age
High school diploma, high school equivalency or currently attending high school
Six months of work experience in a retail or customer service environment
Must be able to work a flexible schedule including evenings, weekends, and holidays
Must successfully pass background investigation according to company policy
Must be able to get along with co-workers and work effectively in a team environment

Responsibilities

Provide exceptional customer service, involving receipt and payment of cash.
Evaluate new and existing customer relationships and recommend bank products and services.
Follow established policies in accordance with the bank and the supervisor's direction.
Achieve monthly new account production goals.
Participate in an active sales environment that may require in-store aisle prospecting.
Process deposits and pay out funds, record transactions accurately, and balance daily operations.
Receive cash and checks for deposit, verify amounts, and check endorsements.
Examine cash carefully to guard against acceptance of counterfeit checks and identification.
Enter transactions into computer and issue customer receipts.
Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit.
Process western union wires and cash advances.
Cross-sell bank services and products.
Provide bank services to a diverse customer base, including a large Spanish speaking population.
Perform other tasks requested by supervisors.
Maintain regular and predictable attendance and punctuality.