Personal Banker - Long Beach

O. C. Credit Union • Long Beach, CA

5h • Onsite

About The Position

At Orange County’s Federal Credit Union (OCFCU), banking is personal. For over 85 years, OCFCU has helped members reach life’s milestones by building real relationships. With $3+ billion in assets and 145,000+ members, OCFCU is proud of its history and excited about its future. OCFCU has been recognized as the #1 Credit Union by the Orange County Register for several years and has received workplace satisfaction awards driven by employee feedback. Joining OCFCU means becoming part of a workplace where employees enjoy their work and feel empowered to make a meaningful impact. As a Personal Banker/Member Service Representative (MSR), you will be a trusted financial partner, blending service, sales, and problem-solving to guide members through their financial journeys.

Requirements

• 2+ years of recent experience in a bank or credit union
• Hands-on experience with teller transactions, new account openings, and consumer lending
• 2+ years cross-selling and referring financial products
• Clear, friendly communication—professional but approachable
• Comfortable learning and using multiple systems and platforms
• Monday–Saturday availability
• Weekdays between 8:30 AM–6:30 PM and Saturdays 8:30 AM–2:30 PM
• Minimum one-year recent universal or personal banker experience which includes teller, new accounts, AND consumer lending expertise

Responsibilities

• Deliver exceptional experiences by handling teller transactions with accuracy and care
• Open new accounts and guide members through consumer loan applications
• Proactively recommend products and services that truly fit member needs
• Resolve questions and concerns with a consultative, relationship-focused approach
• Create trust that lasts beyond the transaction—and keeps members coming back

Benefits

• Comprehensive health coverage, including Anthem, Delta Dental, and VSP, effective from your first day.
• Life insurance at no cost
• 401(k) plan with an employer match up to 6%
• 13 days of vacation and seven (7) sick days annually
• Paid holidays
• Annual merit increases
• Discretionary and referral bonuses
• Educational grants up to $1,000 per year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed