Personal Banker

Utah First Credit UnionFarmington, UT
$20 - $22Onsite

About The Position

Utah First Credit Union is seeking to add a full-time Personal Banker to the team at our Farmington, UT branch. This individual provides exceptional service and strives to improve our customers' financial lives by cross-selling products and services as well as producing loans. The schedule for the Personal Banker position falls within our branch hours of Monday-Friday 8:00 AM - 7:00 PM and Saturdays 9:00 AM- 3:00 PM. As a Personal Banker, you find it rewarding to generate consumer loans that benefit customers' lives. Your superb customer service skills allow you to build lasting relationships with our customers. You open new accounts, take loan applications, and disburse loan applications for customers. You capture business by cross-selling credit union products and services that meet their needs and improve their financial well-being. Each month, you strive to meet and exceed individual and branch loan production goals. Your universal Personal Banker completes transactions for a variety of requests such as deposits, withdrawals, loan payments, checks, money orders, and cash advances. In addition to serving our customers in person, you also have the opportunity to interact with them over the phone. In every interaction, you are sure to provide exceptional customer experiences. To stay at the top of your game, you participate in individual and credit union training. You enjoy coming to work each day in our upbeat, fast-paced environment to help our customers achieve their financial goals.

Requirements

  • High school diploma or equivalent
  • 18-years-old or older
  • Customer service experience
  • Financial services experience
  • Experience in consumer lending
  • Cash handling experience

Nice To Haves

  • Driven and innovative
  • Enjoy helping people
  • Great customer service skills
  • Desire to develop skills as a financial expert
  • Value accuracy in your work
  • Respectful and tactful
  • Passionate about providing efficient, world-class customer service
  • Enjoy interacting with people
  • Enjoy making sure everything lines up and adds up
  • Great attention to detail
  • Driven and ambitious
  • Work well individually and in a team
  • Strive to go the extra mile

Responsibilities

  • Generate consumer loans that benefit customers' lives.
  • Open new accounts.
  • Take loan applications.
  • Disburse loan applications for customers.
  • Cross-sell credit union products and services.
  • Complete transactions for a variety of requests such as deposits, withdrawals, loan payments, checks, money orders, and cash advances.
  • Interact with customers over the phone.
  • Provide exceptional customer experiences.
  • Participate in individual and credit union training.

Benefits

  • Competitive base wage starting at $20 / hour, depending on experience
  • Generous incentive pay structure
  • Health insurance
  • 4 weeks of Paid Parental Leave for the birth of a child
  • 8 weeks of Paid Pregnancy-Related Medical Leave
  • 15 PTO days
  • 12 paid holidays
  • Tuition reimbursement up to $2,500 each year
  • 401(k) plan
  • Training opportunities
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