Personal Banker Full-Time Float Teller - Ann Arbor

Bank MichiganAnn Arbor, MI
Hybrid

About The Position

Bank Michigan is seeking career-minded candidates for a Full Time Personal Banker (aka Teller) to assist in our Ann Arbor Branch and to float to our other locations as needed. In addition to a professional, customer-focused demeanor, candidates should have previous customer service and cash handling experience, an appetite to learn/grow and be proficient with technology required. JOB SUMMARY Provides superior customer service while performing over-the-counter deposit/loan transactions, product/service sales and problem solving. Prior banking experience preferred. Reliable transportation and the ability to work at all of our locations including Ann Arbor, Brooklyn, Manchester and Onsted, required.

Requirements

  • Previous customer service experience
  • Previous cash handling experience
  • Proficient with technology
  • Reliable transportation
  • Ability to work at all of our locations including Ann Arbor, Brooklyn, Manchester and Onsted

Nice To Haves

  • Prior banking experience

Responsibilities

  • Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
  • Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances.
  • Promotes and explains other financial institution services such as consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, traveler's checks and money orders.
  • Receives mortgage, consumer loan and other payments and ensures the payments match balances due.
  • Enters payments into computer.
  • Generates customer receipts.
  • Places holds on accounts for uncollected
  • Counts, checks and packages coins and
  • Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet.
  • Reports any discrepancies to the supervisor as necessary.
  • Is responsible for checking night depository bags and recording proper information on the financial institution's forms.
  • Uncovers customer needs and assists them in opening accounts/services to meet their
  • Next day review of all account documentation/CIP
  • Scanning and uploading all necessary account
  • Daily balancing of ATM
  • Ordering of customer checks/deposit
  • Process daily night drop
  • Assisting customers with Online Banking Services: set up, password resets,
  • Responsible for opening and closing the
  • Works harmoniously and collaboratively with team members to accomplish bank
  • Assist with other duties as assigned.
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