Personal Banker Associate - Boulder

MidFirst Bank•Boulder, CO

5d•Onsite

About The Position

The Personal Banker Associate role in Boulder involves responsibilities of both a Teller and a Personal Banker. The ideal candidate will efficiently process customer transactions, generate business, and deepen relationships by selling products and services to both potential and existing customers. This role requires providing high-quality customer service while achieving sales goals and supporting other banking center staff. The position is non-exempt.

Requirements

Minimum of 6 months of cash handling experience in a retail sales environment and/or previous banking experience.
Excellent client-service skills, including oral and written communication with exceptional influencing skills.
Ability to generate new business through optimizing sales opportunities with existing and walk-in customers.
Entrepreneurial, ownership-oriented mindset.
Careful attention to detail and strong organizational skills.
Ability to work effectively as a team member and with customers.
Strong analytical and problem solving skills and the ability to derive innovative solutions.
Ability to establish credibility quickly with customers; demonstrate confidence in dealing with his/her peers.
Strong work ethic and high integrity.
Strong computer skills.
Friendly, outgoing, assertive, confident, and enthusiastic personality.

Nice To Haves

Bilingual (fluent verbal and written Spanish) skills
Proficient with all Microsoft applications (Word, Outlook, Excel etc.)

Responsibilities

Greeting customers and facilitating a welcoming and customer-focused environment.
Processing customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures.
Selling financial products (e.g. Credit Cards, CD's IRA's, Loans).
Opening deposit accounts and taking loan applications.
Responding to customer inquiries and concerns and creating positive solutions.
Recognizing and referring cross-sell opportunities.
Performing daily/weekly sales reporting.
Interviewing and processing consumer loan/credit line requests for customers, and obtaining referrals from loan customers.
Quoting rates, terms and programs for loan customer requests.
Supporting other sales associates as needed.