Person In Charge

Albertsons • Olympia, WA

7d • $18 - $24 • Onsite

About The Position

The Person In Charge (PIC) is a primary contact for customers, providing friendly, courteous, and helpful service. In the absence of store management, the PIC is responsible for the store's operation, making decisions to ensure maximum profit, efficiency, and superior customer service. The PIC supervises store employees, typically during evening shifts, and also functions as a Cashier-Checker. This role may involve working in various store departments.

Requirements

• Ability to follow company customer service procedures.
• Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to understand and follow instructions.
• Knowledge of all positions within the store.
• Ability to work independently.
• Constant lifting of 1-10 lbs.
• Frequent lifting of 11-20 lbs.
• Seldom lifting of 21-35 lbs.
• Occasional carrying of 1-10 lbs.
• Seldom carrying of 11-50 lbs.
• Constant pushing/pulling of 1-10 lbs.
• Occasional pushing/pulling of 11-20 lbs.
• Constant knee to shoulder reaching.
• Seldom overhead and at or above shoulder level reaching.
• Constant standing while on job.
• Frequent walking while on job.
• Seldom climbing/balancing (may use step stool).
• Frequent neck rotation and bending of head.
• Occasional bending/stooping, twisting, crouching, and squatting.
• Seldom kneeling.
• Constant handling/grasping and repetitive motion.
• Frequent fine finger manipulation.
• Use of peripheral vision and depth perception.
• Near vision used to operate scanner, make change, and troubleshoot equipment.
• Hearing to converse with customers, provide service, and receive questions.
• Speech to respond to customers and employees and use intercom/telephone.
• Job responsibilities include tasks that could affect the safety or health of the employee or others.

Nice To Haves

• Prior experience as a clerk or manager.

Responsibilities

• Provide customer service in accordance with company policy.
• Handle emergencies, customer complaints, and employee/customer accidents.
• Supervise all store personnel when in charge.
• Maintain familiarity with company policies and procedures.
• Monitor the sales floor for service and product replenishment.
• Replace stock in displays around the checkout area.
• Assist in maintaining a clean and safe work environment.
• Assist other cashiers with computer, register, and scanner issues.
• Perform basic office functions for customers and personnel.
• Operate an electronic scanning cash register to total customer purchases.
• Receive payments and count back correct change.
• Bag groceries.
• Lift bags into grocery carts.
• Offer and perform carry-out assistance if a Courtesy Clerk is unavailable.
• May complete close of day functions.
• May count out-of-stock product.
• May count tills when other cashiers leave.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Sick pay (accrued based on hours worked)
• PTO/Vacation pay (accrued based on hours worked)
• Paid holidays (9 days annually)
• Bereavement pay
• Retirement benefits (pension and/or 401k eligibility)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed