Person In Charge (PIC)

Albertsons

1d • Onsite

About The Position

The Person In Charge (PIC) is a primary contact for customers, providing friendly, courteous, and helpful service. During the absence of store management, the PIC is in charge of the store and has the authority to make necessary decisions to operate the store at maximum profit, efficiency, and superior customer service. The PIC supervises store employees, generally during night shifts, and also acts as a Cashier-Checker. This role may require working in various departments within the store.

Requirements

• Ability to follow company customer service procedures.
• Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to understand and follow instructions.
• Knowledge of all positions within the store.
• Ability to work independently.

Nice To Haves

• Prior experience as a clerk or manager.

Responsibilities

• Provide customer service within company policy.
• Handle emergencies, customer complaints, and employee or customer accidents.
• Supervise all store personnel when in charge.
• Maintain familiarity with company policies and procedures.
• Supervise the sales floor to monitor service and product replenishment.
• Replace stock in displays surrounding the checkout area.
• Assist in maintaining a clean and safe work environment.
• Assist other cashiers with computer, register, and scanner problems.
• Perform basic office functions to assist customers and personnel.
• Operate an electronic scanning cash register to total customer bills.
• Receive payment and count back correct change.
• Bag groceries and offer customer assistance with carry-out.
• Complete close of day functions in the office.
• Count out-of-stock product.
• Count tills when other cashier-checkers leave.
• Perform other duties as assigned.

Benefits

• medical
• dental
• vision
• disability
• life insurance
• sick pay
• PTO/Vacation pay
• paid holidays (9 days annually)
• bereavement pay
• retirement benefits (pension and/or 401k eligibility)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed