Person in Charge(PIC)

Albertsons•Yakima, WA

5d•Onsite

About The Position

The Person in Charge (PIC) is a primary contact for customers, providing friendly, courteous, and helpful service. In the absence of store management, the PIC is in charge of the store, with the authority to make necessary decisions to operate the store at maximum profit, efficiency, and superior customer service. The PIC supervises store employees, acts as a Cashier-Checker, and may be required to work in various departments within the store.

Requirements

Ability to follow company customer service procedures.
Demonstrated prior customer service skills or related experience.
Ability to interact with customers and co-workers.
Ability to understand and follow instructions.
Knowledge of all positions within the store.
Ability to work independently.

Nice To Haves

Prior experience as a clerk or manager.

Responsibilities

Provide customer service within company policy.
Handle emergencies, customer complaints, and employee or customer accidents.
Supervise all store personnel when in charge.
Maintain familiarity with company policies and procedures.
Supervise the sales floor to monitor service and replenishment of products.
Replace stock in displays surrounding the checkout area.
Maintain a clean and safe work environment.
Assist other cashiers with computer, register, and scanner problems.
Perform basic office functions to assist customers and personnel.
Operate electronically scanning cash register to total customers’ final bill.
Receive payment for customer purchases and count back correct change.
Bag groceries in paper, canvas, or plastic bags.
Lift bags into grocery cart.
Offer customer assistance with carry out, and perform that task if a Courtesy Clerk is not available.
Complete close of day functions in the office.
Count out of stock product.
Count tills when other cashier-checkers leave.
Perform other duties as assigned.