Person In Charge (PIC)

Albertsons Companies • Alexandria, LA

2h • Onsite

About The Position

The Person In Charge (PIC) is responsible for overseeing store operations in the absence of the Store Director, Assistant Store Director, or other designated store leadership. This position ensures exceptional customer service, operational execution, regulatory compliance, and associate support while maintaining a safe, productive, and customer-focused environment. Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.

Requirements

• Leadership experience
• Customer service skills
• Operational execution
• Regulatory compliance knowledge
• Associate support skills
• Ability to maintain a safe, productive, and customer-focused environment
• Ability to make timely decisions
• Ability to communicate priorities and expectations
• Ability to respond to and resolve customer concerns
• Ability to monitor service levels
• Ability to conduct store walks
• Ability to verify department readiness, staffing coverage, and operational compliance
• Ability to support promotions and corporate initiatives
• Ability to ensure opening, closing, and shift transition procedures are completed accurately
• Knowledge of company policies, food safety standards, and regulatory requirements
• Ability to monitor adherence to safety procedures and emergency response protocols
• Ability to address and document incidents, accidents, and safety concerns
• Knowledge of proper cash-handling procedures and loss prevention practices
• Ability to maintain audit readiness
• Ability to coach associates
• Ability to assist with onboarding and training
• Ability to encourage teamwork
• Ability to recognize and reinforce strong performance
• Ability to support leadership with associate concerns and conflict resolution
• Ability to protect company assets
• Ability to monitor labor usage
• Ability to assist with inventory control and shrink reduction efforts
• Ability to ensure proper handling of store funds and operational resources

Responsibilities

• Assume responsibility for store operations during assigned shifts.
• Serve as the primary management representative on duty.
• Provide leadership, guidance, and direction to associates across all departments.
• Support department leaders in achieving operational and service goals.
• Address operational issues and make timely decisions to ensure business continuity.
• Communicate store priorities and expectations to associates.
• Ensure a positive shopping experience for customers.
• Respond to and resolve customer concerns professionally and promptly.
• Promote a customer-first culture throughout the store.
• Monitor service levels and take corrective action when necessary.
• Support customer recovery efforts and maintain strong community relations.
• Monitor store conditions to ensure cleanliness, safety, and merchandising standards are maintained.
• Conduct store walks and identify opportunities for improvement.
• Verify department readiness, staffing coverage, and operational compliance.
• Support execution of promotions, seasonal programs, and corporate initiatives.
• Ensure opening, closing, and shift transition procedures are completed accurately.
• Ensure compliance with company policies, food safety standards, and regulatory requirements.
• Monitor adherence to safety procedures and emergency response protocols.
• Address and document incidents, accidents, and safety concerns as required.
• Ensure proper cash-handling procedures and loss prevention practices are followed.
• Maintain audit readiness and support corrective action plans when necessary.
• Coach associates on customer service, productivity, and company expectations.
• Assist with onboarding and training of new associates.
• Encourage teamwork and create a positive work environment.
• Recognize and reinforce strong performance.
• Support leadership with associate concerns and conflict resolution.
• Protect company assets through effective loss prevention practices.
• Monitor labor usage and support efficient scheduling execution.
• Assist with inventory control and shrink reduction efforts.
• Ensure proper handling of store funds and operational resources.

Benefits

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay)
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed