Person In Charge (PIC)-Omak

Albertsons CompaniesOmak, WA
$17 - $18Onsite

About The Position

This role is responsible for providing customer service, handling emergencies and customer complaints, supervising store personnel, and maintaining familiarity with company policies and procedures. The position involves supervising the sales floor to monitor service and product replenishment, replacing stock in checkout areas, and assisting in maintaining a clean and safe work environment. Additionally, the role supports other cashiers with computer and register issues, performs basic office functions, operates the cash register, handles customer payments, and bags groceries. Responsibilities may also include completing close of day functions, counting out-of-stock product, and counting tills. This is a safety-sensitive position, meaning job responsibilities include tasks that could affect the safety or health of the employee or others.

Requirements

  • Ability to follow company customer service procedures.
  • Demonstrated prior customer service skills or related experience.
  • Ability to interact with customers and co-workers.
  • Ability to understand and follow instructions.
  • Knowledge of all positions within the store.
  • Ability to work independently.

Nice To Haves

  • Prior experience as a clerk or manager.

Responsibilities

  • Provide customer service as currently defined by the employer within the scope of the position and within company policy.
  • Responsible for appropriately handling emergencies, customer complaints, employee or customer accidents and supervising all store personnel.
  • Maintains high level of familiarity with company policies and procedures.
  • Supervises the sales floor to monitor service and replenishment of products.
  • Replaces stock in displays surrounding the checkout area.
  • Assists in maintaining a clean and safe work environment within the store.
  • Assists other cashiers with computer, register, and scanner problems.
  • Responsible for performing basic office functions to assist customers and personnel.
  • Operates electronically scanning cash register to total customers’ final bill.
  • Receive payment for customer purchase and count back correct change.
  • Bag groceries in paper, canvas, or plastic bags. Lift bags into grocery cart. Offer customer assistance with carry out, and perform that task if a Courtesy Clerk is not available.
  • May be responsible for completing close of day function in the office.
  • May be responsible for counting out of stock product.
  • May count tills when other cashier-checkers leave.
  • Other duties as assigned.

Benefits

  • medical
  • dental
  • vision
  • disability
  • life insurance
  • sick pay (accrued based on hours worked)
  • PTO/Vacation pay (accrued based on hours worked)
  • paid holidays (9 days annually)
  • bereavement pay
  • retirement benefits (pension and/or 401k eligibility)
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