Person In Charge (PIC) Colville

Albertsons Companies•Colville, WA

3h•$17 - $21•Onsite

About The Position

This role is responsible for providing customer service, handling emergencies and customer complaints, supervising store personnel, and maintaining a high level of familiarity with company policies and procedures. The position involves supervising the sales floor to monitor service and product replenishment, replacing stock in displays, and assisting in maintaining a clean and safe work environment. The PIC also assists other cashiers with computer, register, and scanner problems, performs basic office functions, operates the cash register, receives payments, counts change, and bags groceries. Additional duties may include completing close of day functions, counting out-of-stock product, and counting tills. This is a safety-sensitive position, meaning job responsibilities include tasks that could affect the safety or health of the employee or others.

Requirements

Ability to follow company customer service procedures.
Demonstrated prior customer service skills or related experience.
Ability to interact with customers and co-workers.
Ability to understand and follow instructions.
Knowledge of all positions within the store.
Ability to work independently.

Nice To Haves

Prior experience as a clerk or manager.

Responsibilities

Provide customer service as defined by the employer within company policy.
Handle emergencies, customer complaints, employee or customer accidents, and supervise all store personnel.
Maintain a high level of familiarity with company policies and procedures.
Supervise the sales floor to monitor service and replenishment of products.
Replace stock in displays surrounding the checkout area.
Assist in maintaining a clean and safe work environment within the store.
Assist other cashiers with computer, register, and scanner problems.
Perform basic office functions to assist customers and personnel.
Operate electronically scanning cash register to total customers’ final bill.
Receive payment for customer purchases and count back correct change.
Bag groceries in paper, canvas, or plastic bags and lift bags into grocery cart.
Offer customer assistance with carry out, and perform that task if a Courtesy Clerk is not available.
May be responsible for completing close of day function in the office.
May be responsible for counting out of stock product.
May count tills when other cashier-checkers leave.
Perform other duties as assigned.