Permitting Technician

Onslow County•Jacksonville, NC

4d•Onsite

About The Position

Performs difficult skilled administrative support work processing of a variety of permit applications, and related work as apparent or assigned. Work is performed under the moderate supervision of the Permitting Supervisor. Our core values—Resilience, Excellence, Accountability, Customer Service, and Honesty —are the foundation of our work and the standard by which we operate. As a member of our team, you are expected to demonstrate these values in every aspect of your role. This means delivering high-quality work, taking responsibility for your actions, providing exceptional service, and maintaining integrity in all interactions. Your commitment to these principles is essential to fostering a positive workplace culture and ensuring the success of our organization and the community we serve.

Requirements

Some knowledge of permit processing; general knowledge of standard office methods and procedures, business English, spelling and commercial arithmetic and office management; general knowledge of departmental programs, policies and procedures; ability to perform a considerable volume of detailed record work; ability to type accurately and at a reasonable rate of speed; ability to establish and maintain effective working relationships with associates and the general public.
Ability to operate a personal computer.
Knowledge of office productivity software.
Valid Driver's License

Responsibilities

Answers telephone and routes calls; prepares, schedules and logs inspections requests; answers questions and takes complaints from homeowners and contractors.
Receives and processes building, electrical, mechanical, plumbing, and other permit applications; reviews applications and permits for accuracy; reviews blueprints, plans, GIS maps and other technical documents related to applications; notifies appropriate parties regarding discrepancies.
Receives and processes CAMA, floodplain, planning and zoning requests for information.
Prepares and updates various reports, logs, records and books.
Computes appropriate fees; receives and processes permit payments; makes deposits; processes daily money reports.
Maintains filing system for permits and related documents.
Conducts transactions with the public in matters requiring knowledge of rules, procedures, policies, precedents and activities.
Operates office equipment; performs clerical, typing and filing tasks; maintains adequate inventory of office supplies.
Performs assigned functions as a Disaster Ready Team (DRT) member, if appointed or volunteer.
Performs related tasks as required.