Permitting Specialist

West Shore Home•Myrtle Beach, SC

4d•Onsite

About The Position

West Shore Home is hiring a Permitting Specialist to join its Legal team. The role coordinates permitting activities for assigned branches and works with local municipalities, customers, and internal teams to secure required permits and approvals before installation. It is a detail-oriented, relationship-driven position focused on organization, communication, problem-solving, and keeping projects on track. The position is onsite at 460 Century Cir, Conway, SC 29526, Monday through Friday, 7:30 AM to 4:00 PM. The specialist prepares and processes permit paperwork, gathers customer information and authorizations, maintains documentation in the company CRM, visits municipalities, arranges inspections, and partners with Design Consultants, Master Plumbers, and branch leadership. The role also provides customer service while proactively managing priorities to avoid permitting delays. West Shore Home describes itself as a growing home remodeling organization founded in 2006, operating across more than 25 states. It emphasizes customer experience, innovation, accountability, teamwork, continuous improvement, and employee career growth.

Requirements

High school diploma or equivalent.
Previous experience working with local municipal permitting departments.
Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
Ability to manage multiple priorities and meet deadlines.
Strong problem-solving skills and ability to work independently.
Comfort communicating with customers, municipal officials, and internal teams.
Valid driver's license, reliable personal transportation, and ability to maintain insurance under company policy.

Responsibilities

Prepare, process, and coordinate paperwork required for installation permits.
Communicate with local municipalities and building departments to submit applications and obtain necessary approvals.
Gather customer information, signatures, and authorizations needed to complete permitting requirements.
Maintain accurate documentation and update project progress in the company CRM.
Explain West Shore Home’s scope of work to permitting officials and address questions as needed.
Visit local municipalities to submit paperwork, record, and obtain permits.
Schedule required in-process and final inspections and obtain inspection results.
Partner with Design Consultants, Master Plumbers, and branch leadership to ensure permitting requirements are met.
Proactively manage daily priorities to prevent permitting delays and keep installations moving forward.
Provide exceptional customer service while minimizing the additional involvement required from homeowners.