Permits Technician II
About The Position
Under general supervision, a Permits Technician II performs technical and skilled work which involves processing construction applications, plan submittmits, and building and right-of-way permits; tabulating payments for permits and development impact fees; issuing construction permits; reviewing basic plans; posting inspection results; and interpreting basic building codes and ordinances, including building inspection-related subjects (varies by assignment). Incumbents may also perform a variety of routine engineering and data entry duties in support of the development services records and research activities (by assignment). Duties also include answering questions and explaining/interpreting the policies and procedures of the work unit; receiving, processing, and coordinating requests for new utility installations and changes to existing utilities; dispatching crews for service and emergency calls; and transmitting requests for various development-related services. This class performs related duties as required. Incumbents in this class perform skilled and varied paraprofessional assignments involving extensive public contact of a specialized nature in the review of applications and issuance of routine permits. Employees in this class are required to provide information regarding development and City services. Considerable tact and persuasion is required in dealing with customers who may be irate or distraught. This class differs from the Permits Supervisor class by the latter having supervisory responsibility, as well as greater technical knowledge and expertise of the functions performed. Employees may progress to this class by noncompetitive promotion upon meeting the specific criteria-based promotion requirements or performance and training. Work is performed under the general supervision of a Permits Supervisor. This class is FLSA nonexempt.
Requirements
- Graduation from high school or GED
- One year of work experience involving extensive customer contact
- Six months of work experience involving construction and/or land development
Nice To Haves
- Bilingual (Spanish/English) skills
- Two years of work experience involving extensive customer contact
- One year of experience involving construction and/or land development in municipal government work
- Word processing, database, and/or spreadsheet experience
- Certification as a Permits Technician
- Experience involving in-person customer contact with a private or public construction, utility, or development-related organization
Responsibilities
- Processing construction applications, plan submittals, and building and right-of-way permits
- Tabulating payments for permits and development impact fees
- Issuing construction permits
- Reviewing basic plans
- Posting inspection results
- Interpreting basic building codes and ordinances
- Performing routine engineering and data entry duties
- Answering questions and explaining/interpreting policies and procedures
- Receiving, processing, and coordinating requests for new utility installations and changes to existing utilities
- Dispatching crews for service and emergency calls
- Transmitting requests for various development-related services
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
