Permits Chief

Guilford County • 400 W. Market Street Greensboro, NC

6d • Onsite

About The Position

This position manages the Plans and Permits Section of the Inspections Department and reports to the Inspections Director. It oversees the day-to-day operations of permit issuance, inspections scheduling, release of power and gas, and release of certificates of compliance and occupancy. The role involves supervising staff, including a Permit Supervisor, Commercial Permits Specialist, and Permit Technicians, and is responsible for recruitment, performance appraisals, and other personnel administration activities. The position also assists with preparing and presenting the budget for the Permits Section.

Requirements

• Graduation from high school or GED.
• Four years of permits issuance, inspections or related experience.
• NC Building Inspector Level I certification.
• Demonstrated experience in a supervisory or lead role.
• Ability to read deeds, maps and surveys.
• Ability to deal tactfully and firmly with contractors, property owners and the general public.
• Ability to plan, organize, and review workflow and procedures.
• Ability to train and manage Commercial Permit Specialist and Building and Zoning Technician staff.
• Ability to exercise judgment and discretion in resolving employee problems or complaints.
• Ability to communicate clearly and concisely, both orally and in writing.
• Considerable knowledge of the principles and practices of office management operations including personnel and budget.
• Considerable knowledge of PC software and operations.
• Considerable knowledge of permitting requirements and zoning and subdivision ordinances.
• Considerable knowledge of operations of internal and related departments with which the position comes in contact.

Nice To Haves

• One year of supervisory experience may substitute for one year of permit experience.
• Four-year degree in Business Administration, Public Administration or related field is preferred.

Responsibilities

• Manages and oversees the day-to-day operations of issuance of residential and commercial permits, scheduling, and tracking of inspections.
• Follows up with contractors and citizens regarding concerns relating to permits.
• Performs quality assurance checks through the use of PC operations and written reports to assure permits, inspections scheduling, and inspections are recorded and followed up in a timely manner.
• Assigns and directs the work of Permit Supervisor, Commercial Permits Specialist and Permit Technicians.
• Ensures work assignments are carried out in a timely manner.
• Responsible for hiring, performance appraisals, and other personnel administration activities.
• Plans and assures all training and certifications are completed by staff in a timely manner.
• Attends monthly staff meetings and other meetings relating to program.
• Prepares monthly reports related to the Permits Section.
• Provides budget input for the Permits Section and makes recommendations regarding needs.

Benefits

• Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation.
• Work environment that is free from discrimination of any kind.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED