Permit & Licensing Technician (Building) Part-Time

City of Sunny Isles Beach•Sunny Isles Beach, FL

4d•Onsite

About The Position

The purpose of this position is to perform a variety of skilled clerical and administrative support tasks, in a typical office setting, related to the function and department assigned. This is the entry-level class in the Permit & Licensing Technician series assigned to this department. Incumbents may be required to perform all duties listed, and may be required to perform additional, position-specific tasks.

Requirements

Knowledge of modern office practices and procedures, including electronic filing and basic recordkeeping.
Knowledge of the operation of standard office equipment, including word processing and computer equipment, copiers, scanners, and printers.
Knowledge of proper English usage, spelling, grammar, and punctuation and of business letter writing and typing formats.
Knowledge of Microsoft Office programs and permitting software.
Ability to communicate clearly and concisely both orally and in writing.
Ability to establish and maintain effective working relationships with those contacted in the course of work.
Ability to organize and maintain accurate records and electronic files.
Ability to learn the operation, policy, and procedures of the City and the Building Department.
Ability to perform difficult and complex clerical and administrative support work using independent judgment.
High school diploma or equivalent.
Minimum of one (1) year of experience performing administrative support in a construction, architecture, engineering environment or closely related field; or in the issuing of permits.
Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Nice To Haves

Permit Clerk Certification desirable.

Responsibilities

Reviews permit applications, plans, and related documents submitted by contractors, design professionals, homeowners, business owners, and various other individuals for completeness.
Verifies the minimum submission requirements and determines the correct permit type the applicant should apply for, including both hard copy and electronic submittments.
Communicates deficiency comments on applications in writing, via telephone, and/or via face-to-face interaction with customers.
Identifies appropriate review agencies required for a file prior to Building Department review and provides information to customers.
Inputs, verifies, and updates permit application data in the permitting system.
Identifies specific review disciplines within the Building Department and routes plans for review.
Provides exceptional customer service and conveys information to residents, business owners, contractors, design professionals, etc., relating to permit application and permit status, throughout the permitting process.
Processes approved permit applications and issues permits within 24 hours of payment of permit fees.
Electronically files all permit documentation following the department's electronic filing process.
Processes, updates, and verifies contractor registrations, licensing, and insurance information.
Schedules inspections and routes telephone calls regarding inspection timeframes and questions.
Answers the telephone, waits on the public, provides information related to department and/or city policies and procedures, makes appointments, and announces callers.
Assists in receiving, sorting, and distributing incoming and outgoing mail; assists in maintaining paper and other supplies stocked in the supply rooms; and assists in ordering supplies.
Builds and maintains positive working relationships with co-workers, other employees, and the public using principles of good customer service; promotes and represents the city to the public in a friendly, helpful, and professional manner.
Serves as a liaison with the public, members of the department and contractors.
Treats every resident, employee, or contractor as if he/she is a customer in his/her own privately owned business.
Serves as back up for other staff, if needed.
Assists in the billing and tracking payment of building permits, certificate of completions, certificates of occupancy, and open permit searches.
Conducts searches of Public Records Request and performs Open Permit Searches as required.
Performs other related duties as assigned.