Permanent Supportive Housing Case Manager

Step Up•North Decatur, GA

3h•Hybrid

About The Position

The Case Manager (CM) will provide engagement and housing stability support services as a Fulton County Behavioral Health Network Permanent Supportive Housing team member. We provide supportive housing services in community settings that promote socialization, recovery, wellness, self-advocacy, development of natural supports, and maintenance of community living skills to a caseload of up to 25 members placed in scattered site housing in the community. The CM will join a Housing First team formed to expand Step Up’s successful permanent housing model to the Metro Atlanta area. The team will assist adults experiencing chronic homelessness, co-occurring mental health, substance use, and medical disabilities to maintain permanent supportive housing. The following reflects essential functions for this job but does not restrict other tasks, which may be assigned.

Requirements

Demonstrated and thorough knowledge of Housing First and Harm Reduction philosophies of service delivery.
Demonstrated ability to navigate community resources applicable to individuals experiencing homelessness, mental health, and substance use challenges.
Bachelor's Degree if not a Certified Peer Specialist.
High School Diploma if a Certified Peer Specialist.
A minimum of 2 years related housing/case management experience working with chronically homeless adults struggling with a mental illness.
Proficient use of Office 365 products.
Georgia Driver’s License with a good driving record.

Nice To Haves

Knowledge of housing vouchers, providing services in community settings and documenting services provided using the BIRP note format.
Certified Peer Specialist Certification.

Responsibilities

Provide intensive case management Housing First services to chronically homeless persons to maintain Permanent Supportive Housing. Services include: conduct intake and assessment of barriers, service plan development, linkages and referrals to clinical and appropriate community resources, leasing up and moving into housing.
Meets with assigned members individually through home visits and or telehealth sessions to provide support and case management services and interventions, to review progress toward goals, and ensure housing stability.
Comprehensive coordination of care including developing/maintaining relationships with community treatment providers to ensure ongoing clinical supports and successful transition to and maintenance of independent living.
Support member’s vocational choices and assist with overcoming job-related anxiety and choosing positions that match their strengths.
Assist members in building social and interpersonal skills that will enhance employment opportunities and job retention.
Models effective coping techniques, self-advocacy skills, and self-help strategies and facilitate linkages to life skills groups and community-based recreational opportunities.
Monitor members for warning signs of de-compensation and crisis, and coordinate with the treatment team to respond accordingly.
Attend staff meetings, supervision, and training as required.
Using the BIRP note format, document all services provided to members and collateral contacts on behalf of members as required by Step Up in Welligent and in the Homeless Management Information Systems (HMIS).
Responsible for tracking productivity, charting and documentation for all services, and file maintenance.
Responsible for documenting all services provided and submitting paperwork promptly and accurately.