Permanent Supportive Housing Case Manager - ARCHES Sequoia Crossing

Mid-Willamette Valley Community Action Agency•Salem, OR

1d•Onsite

About The Position

This position is located at a Permanent Supportive Housing (PSH) program that provides affordable and stable housing to people who experienced chronic homelessness. The person in this position will meet with residents one-on-one to perform needs assessments, develop support plans, and identify resources that will help support each resident based on assessments. The Sequoia Crossing Case Manager will coordinate and maintain a healthy relationship with other community providers in order to ensure each resident gains access to the services that they need.

Requirements

High School Diploma or GED
2 years of social service experience
Equivalent combination of education and experience may be accepted
Valid driver license
Insured vehicle available for use on the job
Satisfactory drive record for the previous three years
Pass a comprehensive MWVCAA background screening prior to employment
Basic Life Support/First Aid Certification is required within first 30 days of hire
Food Handler's Card or ability to obtain within 30 days
Pass pre-employment and random drug/alcohol screenings
Basic proficiencies in computers, and MS Office products, database software and web tools
Must possess excellent planning, organization and time management skills
Effective communication skills in both oral and written form

Nice To Haves

Knowledge of/or experience with: the principles of coordinated assessment, working with unsheltered or vulnerable populations, as well as best practices in homeless service delivery is preferred

Responsibilities

Meets with residents to perform assessments that determine resident needs, strengths and resources.
Develops individualized goals and action plans for residents based on each assessment.
Develops collaborative crisis response plans for residents.
Works with program staff to identify resources that will support each resident's individual needs, goals, and desired outcomes.
Completes documentation in order to track the interactions with residents and accurately enters the information into a data system.
Monitors residents' progress and maintains detailed and up-to-date case notes.
Responds to residents' immediate needs after hours as needed.
Establishes and maintains an active working relationship with: Salem Housing Authority and other relevant community partners.
Maintains organized and complete resident files.
Utilizes trauma informed practices and de-escalation techniques to assist participants during heightened interactions.
Performs cleaning, janitorial, and laundry tasks in support of day-to-day sheltering operations.
Supports nutrition staff as needed by completing various kitchen tasks, including cooking meals.
Participates in Community Outreach to local organizations, camps, and groups as directed by supervisor.
Maintains appropriate boundaries with clients and coworkers at all times.