FT Perishable Manager (H)

Ahold Delhaize•Fayetteville, NC

2d•Onsite

About The Position

Responsible for retail store operations during the evening hours making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers. Ensure conditions involving security, safety, and food safety are consistently maintained at the highest levels.

Requirements

Retail store operations experience
Decision-making skills impacting associates, merchandise quality, presentation, and customer service
Ability to maintain the highest levels of security, safety, and food safety
Experience in hiring, training, and developing associates
Proficiency in performance management, coaching, appraisal, and disciplinary efforts
Skills in customer service and fast, easy customer interactions
Leadership and motivation abilities
Knowledge of company guiding principles, core values, vision, and strategy
Ability to control store funds and company assets
Ability to observe and correct unsafe conditions
Knowledge of company guidelines, policies, standard practices, security, safety, and food safety standards
Familiarity with financial reports, ACIS, scheduling, productivity, CAO, and business information systems
Ability to support store budgeted financial and operating results
Skills in maximizing sales and minimizing shrink
Ability to ensure inventory and moneys are accounted for
Coaching skills to help associates recognize and prevent losses
Ability to ensure product quality, freshness, availability, and variety
Knowledge of local, state, and federal regulations
Ability to create staffing schedules that meet business needs
Ability to ensure associates understand expectations and have necessary tools and training
Completion of Computer Based Training (CBT), Training Packet, and Training Aid courses

Responsibilities

Assist the Store Manager and Assistant Store Manager with the day-to-day operations of the entire store
Responsible for hiring, training, and developing associates
Manage performance through performance management, coaching, appraisal and disciplinary efforts
Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service
Provide leadership and motivation within the store to promote a culture reflective of Food Lion’s Guiding Principles, Core Values, Vision and Strategy
Ensure proper control of all store funds and company assets
Observe and correct all unsafe conditions that could cause associate or customer accidents
Observe and ensure compliance with company guidelines, policies, standard practices, security, safety, and food safety standards
Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems
Support the achievement of store budgeted financial and operating results
Maximize sales through excellent customer service and minimize shrink through proper utilization of Standard Practices to ensure that inventory and moneys are accounted for; provides coaching for associates to recognize and prevent losses
Ensure store conditions, customer service and satisfaction, product quality, freshness, availability, variety and execution of all policies and procedures
Ensure compliance with local, state and federal regulations
Ensure that staffing schedules across departments meet the business needs
Constant interaction with associates; ensure associates understand Food Lion’s expectations and have the tools and training to be successful
Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
Perform all other duties and projects as assigned