FT Frozen Food Dairy Associate

Ahold Delhaize•Raleigh, NC

1d•Onsite

About The Position

This role is responsible for providing quality customer service within the Perishable Department. The associate will maintain standards in accordance with the standard practice manual, maximize sales through excellent customer service, and minimize shrink through proper utilization of standard practice. Ahold Delhaize USA is a division of Netherlands-based Ahold Delhaize, and is the parent company for its U.S. companies, including local brands like Food Lion, Giant Food, The GIANT Company, Hannaford, and Stop & Shop, as well as service companies like Retail Business Services, Peapod Digital Labs, and ADUSA Supply Chain. Together, these local brands form the largest grocery retail group on the East Coast and the fourth largest nationally, operating over 2,000 stores and distribution centers across more than 20 states and serving millions of customers weekly through a local omnichannel experience. The Ahold Delhaize USA company team consists of just over 100 associates across all East Coast office locations.

Requirements

High school graduate or equivalent preferred.
Excellent interpersonal, organizational, communication and customer service skills.
Ability and willingness to learn multiple tasks and technical requirements of the job.
Ability to use technical information to solve problems.
Must meet minimum age requirements to perform specific job functions.
Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
Be courteous and helpful to other associates.
Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO).
Receive deliveries, code where applicable, rotate and put in appropriate storage area.
Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
Maintain proper product levels in all areas within the Perishable Department including meat, lunchmeat, frozen, dairy, ice cream.
Process beef and grinds as directed from the planned production tool and as requested or needed.
Wrap, label, weigh and stock meat case as requested or needed.
Assemble, disassemble, and clean the grinder as requested or needed.
Properly clean and sanitize the department.
Maintain variety and layout standards.
Ensure that all advertising and sales promotion materials applicable to the department are properly utilized.
Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
Understand and follow Food Safety and Workplace Safety guidelines and procedures.
Observe and correct all unsafe conditions that could cause associate or customer accidents.
Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
Ensure compliance with local, state and federal regulations.
Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
Perform all other duties as assigned.