PeriAnesthesia Secretary, SACU/PACU, Per Diem

UMass Memorial Health•Worcester, MA

16d•Onsite

About The Position

Performs a variety of administrative duties for patients in need of routine and/or urgent appointments, surgical and medical procedures, tests, and associated ancillary services in surgical patient care setting. Coordinates patient flow with the OR and procedural areas. Collaborates with the Resource Nurse to place patients according to needs including lines, vents and precautions. Alerts providers to emergent patient care needs.

Requirements

High School Diploma
3+ years of related experience is required.
Requires the ability to use specialized applications software and computer systems.
Necessitates individuals who are multifunctional and able to work under stressful situations.
Exemplifies, professional behavior and excellent communication and human relations skills.
Must have proven work experience in coordinating patient flow.

Nice To Haves

Knowledge of business office procedures and medical terminology/procedures preferred.
Familiarity with perioperative services is preferred.

Responsibilities

May call patients for the next day’s surgeries. Coordinates patient schedules with the O.R., Front Desk and/or Booking Office. May prepare patient charts, verifies information, and assembles records from Admitting and Pre-Admission Testing. May Prepare O.R. Pre-op paperwork, checklists, and validate patient documentation, bringing discrepancies to the attention of the nurse.
At the RN’s request, inquires with patients about needs for ancillary services including Financial Counseling, Social Services/ Case Manager. Arranges for ancillary services including Interpreter Services as needed.
Coordinates patient flow with the OR and procedural areas. Collaborates with the Resource Nurse to place patients according to needs including lines, vents and precautions. Arranges a variety of diagnostic tests and procedures with Labs and Radiology according to established guidelines. Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician’s services, as well as equipment and facilities.
Constantly maintains the Communication Board with patient name, nurse assigned, physician name and patient destination and bed status. Upon arrival records patient into log book and brings patient OR / procedural records to patient’s bedside. Reports patient’s needs to the Resource Nurse.
Handles urgent patient care calls according to department protocol. May answer patient call lights and assists patient by calling nurse to bedside with the needs of the patient or alerts nurse in case of emergency. May alert providers to emergent patient care symptoms and concerns. Connects the patient’s call to the provider or responds to the patient and takes messages as directed. Contacts the Anesthesia Department to notify Anesthesiologist on Duty of all emergency alerts, bedside needs and patient codes.