Performance & Learning Technology Administrator

State of North Carolina
7dHybrid

About The Position

We are seeking a Performance & Learning Technology Administrator (Staff Development Specialist II) to join the HR Information Systems Section within the Human Resources Division. This role supports the Performance & Organizational Development team and serves as the NCVIP Administrator, working closely with HR staff and stakeholders to manage performance processes and enhance employee engagement.

Requirements

  • Bachelor’s degree from an appropriately accredited institution and three years of training development experience in a progressive training or teaching role OR An equivalent combination of education and experience

Nice To Haves

  • Expertise in Cornerstone NCVIP and performance management tools to enhance staff development through online learning.
  • Skilled in designing and delivering engaging training programs both live and virtual with interactive facilitation.
  • Proficient in Articulate Storyline Suite and applying instructional design principles for impactful eLearning content.
  • Experienced in interpreting HR policies, applying performance management principles, and using data analysis for actionable solutions.
  • Strong ability to leverage databases and reporting tools for informed decisions and continuous improvement.

Responsibilities

  • Guide employees through all stages of the performance cycle
  • Collaborate with regional trainers to implement procedures across divisions
  • Lead the Performance Management Core Team to ensure alignment and improvement
  • Manage goal and task entry for high-volume job classifications
  • Serve as LMS Administrator, managing eLearning content and technologies
  • Develop and maintain statewide training programs
  • Deliver and evaluate training in multiple formats using data insights
  • Provide support, troubleshooting, and reporting for Cornerstone on Demand
  • Administer NCVIP functions: group management, dynamic goal assignment, and record security
  • Create and deliver custom NCVIP reports for management needs

Benefits

  • Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
  • Employees also receive paid vacation, sick, and community service leave.
  • In addition, paid parental leave is available to eligible employees.
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