Administrator, Performance Excellence

Medical University of South Carolina
1d

About The Position

The Administrator, Performance Excellence reports to the Chief Administrative Officer, MUSC Health and is responsible for designing, advancing, and sustaining the clinical enterprise performance management system, called performance excellence. The leader is expected to act as a strategist, integrator, and operator—translating high-level strategy into measurable outcomes, enabling disciplined execution, and cultivating a high-performance culture across the MUSC clinical enterprise. The leader ensures that Key Strategic Objectives and enterprise priorities cascade effectively throughout the organization. This role establishes disciplined accountability structures, embeds standard work, and drives a culture of transparency and consistency in performance management. Key responsibilities include enterprise goal development and alignment, measurement and benchmarking, performance reporting and forecasting, and leadership accountability. The Administrator also directs performance transformation initiatives, ensuring the organization continually adapts, improves, and innovates in service of its mission. Additionally, this leader advances MUSC’s position in external performance recognition programs and national rankings, strengthening the organization’s reputation for excellence and impact.

Requirements

  • Master’s degree in business administration, Healthcare Administration, Public Health, or a related field required.
  • 7+ years of progressive leadership, with at least 5 years in a senior executive or system-level role.
  • Expertise in analytics, insights, and reporting; performance management; and accountability systems.
  • Track record of large-scale transformation and advancing national rankings.

Nice To Haves

  • Doctorate (PhD, DHA, DrPH, or equivalent) preferred.
  • Lean Six Sigma Black Belt strongly preferred; Malcolm Baldrige Examiner experience valued.
  • FACHE certification preferred.

Responsibilities

  • System Oversight of Goal Development & Strategic Alignment
  • Performance Measurement, Benchmarking & Reporting
  • Leadership Accountability & Governance
  • Performance Transformation & Continuous Improvement
  • Performance & Alignment Forums & Retreats
  • External Recognition & Rankings
  • Leadership of the Performance Excellence Team
  • Other Duties as Assigned
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