Learning Technology Specialist

Havenpark Communities • Orem, UT

1d

About The Position

Ready to build the systems that make people brilliant? We’re looking for a visionary Learning Technology & Knowledge Architect to design, own, and optimize the digital ecosystem where our employees learn, grow, and succeed. You’ll be the mastermind behind our Learning Management System and the architect of a world-class Knowledge Base, ensuring every team member has instant access to the knowledge and tools they need to excel.

What You’ll Do
Own the Learning Journey: Take end-to-end ownership of our LMS, transforming it into a seamless, engaging hub for onboarding and continuous development. You’ll configure, optimize, and innovate the platform to deliver a flawless user experience.
Design Modern Learning: Craft compelling, results-driven learning experiences using the latest in instructional design. From interactive eLearning modules to microlearning and blended programs, you’ll create content that sticks and drives performance.
Build the Braintrust: Architect and govern our internal Knowledge Base from the ground up. You’ll design intuitive navigation, establish rock-solid governance, and partner with experts to ensure trusted, job-ready resources are always at our employees’ fingertips.
Drive Adoption & Insights: Be the go-to expert for system troubleshooting and the strategic partner to stakeholders, using data and analytics to measure impact, demonstrate value, and continuously improve the entire learning and knowledge ecosystem.

LMS Administration & System Ownership
Manage and optimize the LMS, including user roles, permissions, and automation.
Serve as the primary technical lead, troubleshooting issues and ensuring peak performance.
Establish governance, content standards, and workflows; monitor compliance with SCORM/xAPI.
Partner with learning teams to drive adoption, audit completion rates, and deliver impactful reports.

Internal Knowledge Base Ownership & Governance
Own the structure, usability, and governance of the Knowledge Base.
Design navigation, taxonomy, and search that aligns with how our people actually work.
Establish standards for content lifecycle, from creation and review to archival.
Proactively identify and fill content gaps by partnering with subject matter experts.
Leverage analytics and feedback to boost search success and usability; explore AI-powered search tools.

Instructional Design & Learning Development
Develop interactive eLearning courses and modules using modern authoring tools.
Collaborate with experts to create microlearning, videos, and blended learning programs.
Incorporate UX principles and engagement strategies like gamification to boost interaction.
Ensure learning content and Knowledge Base resources work together as one cohesive ecosystem.

Requirements

• Hands-on experience administering an LMS (e.g., Cornerstone, Workday Learning, MindTickle) and building/managing a Knowledge Base or intranet, with strong proficiency in SharePoint and Microsoft 365.
• A solid grasp of instructional design frameworks (ADDIE, SAM) and proficiency with eLearning authoring tools like Articulate, Captivate, and Camtasia.
• Experience in information architecture, taxonomy design, and content governance. Familiarity with AI-powered search and metadata is a huge plus.
• You’re a self-motivated, organized troubleshooter who thrives on untangling complexity and building elegant, user-friendly systems.
• Exceptional communication and partnership skills, enabling you to work effectively with all levels of the organization to turn ideas into reality.
• Bachelor’s degree in Learning Technology, Instructional Design, or a related field.
• 4+ years of experience in learning technology management, instructional design, or a related role.
• Must have demonstrable experience with SharePoint and Microsoft Systems.
• Ability to pass a criminal background check.

Nice To Haves

• Familiarity with AI-powered search and metadata is a huge plus.

Responsibilities

• Own the Learning Journey: Take end-to-end ownership of our LMS, transforming it into a seamless, engaging hub for onboarding and continuous development. You’ll configure, optimize, and innovate the platform to deliver a flawless user experience.
• Design Modern Learning: Craft compelling, results-driven learning experiences using the latest in instructional design. From interactive eLearning modules to microlearning and blended programs, you’ll create content that sticks and drives performance.
• Build the Braintrust: Architect and govern our internal Knowledge Base from the ground up. You’ll design intuitive navigation, establish rock-solid governance, and partner with experts to ensure trusted, job-ready resources are always at our employees’ fingertips.
• Drive Adoption & Insights: Be the go-to expert for system troubleshooting and the strategic partner to stakeholders, using data and analytics to measure impact, demonstrate value, and continuously improve the entire learning and knowledge ecosystem.
• Manage and optimize the LMS, including user roles, permissions, and automation.
• Serve as the primary technical lead, troubleshooting issues and ensuring peak performance.
• Establish governance, content standards, and workflows; monitor compliance with SCORM/xAPI.
• Partner with learning teams to drive adoption, audit completion rates, and deliver impactful reports.
• Own the structure, usability, and governance of the Knowledge Base.
• Design navigation, taxonomy, and search that aligns with how our people actually work.
• Establish standards for content lifecycle, from creation and review to archival.
• Proactively identify and fill content gaps by partnering with subject matter experts.
• Leverage analytics and feedback to boost search success and usability; explore AI-powered search tools.
• Develop interactive eLearning courses and modules using modern authoring tools.
• Collaborate with experts to create microlearning, videos, and blended learning programs.
• Incorporate UX principles and engagement strategies like gamification to boost interaction.
• Ensure learning content and Knowledge Base resources work together as one cohesive ecosystem.

Benefits

• competitive salary
• comprehensive health benefits
• generous PTO
• paid holidays
• a 401(k) with a 6% company match
• infinite opportunities to learn, develop, and sharpen their skills

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level