Performance Instructor
About The Position
The BDC Performance Instructor (PI) is primarily responsible for directing, training, and qualifying Operations associates in the Bulk Distribution Center (BDC). The Performance Instructor is an experienced associate who assists the Operations Coach in coordinating functional duties for the Operations associates. The Performance Instructor must be able to train and build a culture of safety among associates to achieve a safe working environment. The Performance Instructor also trains associates within operations on new equipment and new tasks to enable successful cross-functional rotation. The Performance Instructor also supports associates in resolving minor issues with the warehouse management system, while also performing associate level operational tasks (as needed) to achieve performance targets.
Requirements
- Experience training others
- Experience operating power equipment (e.g., forklift, yard truck)
Nice To Haves
- High school diploma or GED General Studies
- Leadership experience with or without direct report responsibility
- Experience in distribution center operations or previous warehouse experience
- Experience troubleshooting warehouse management system issues
- Experience performing detail-oriented tasks in a fast-paced working environment
- Certified as industrial powered equipment trainer
Responsibilities
- Ensures all associates understand and execute safe practices in accordance with corporate and facility standards
- Monitors staffing needs and (in conjunction with the Operations Coach) adjusts work to be accomplished according to available resources and skill sets
- Responsible for all aspects of associate training including new hire and cross-functional training to ensure associates understand and can demonstrate a knowledge of basic safety and functional skills for a particular task (e.g., picking, loading, receiving)
- Trains associates on the use of the Laser Radio Terminal (LRT) and its functions as well as the vehicle mounted terminal (as applicable)
- Observes associate “Demonstration of Skills” on equipment; certifies associates on equipment when ready
- Observes underperforming associates and delivers feedback on adherence to best methods and ways that the associate can improve performance of a particular task
- Performs daily tasks of an BDC associate (as training allows) including tasks that support successful receiving (and putting away), picking (order-fill), and shipping product in the BDC
Benefits
- Health, Dental and Vision insurance
- Life and Disability insurance
- Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
- Flexible spending and health savings accounts
- 401(k) Retirement account with company match
- Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and Parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- annual bonuses
- enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan
- grant awards
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
