Performance Improvement Specialist
About The Position
Responsible for leading and monitoring assigned performance improvement projects; providing just-in-time PI coaching and training (including Lean, Six Sigma, Rapid Cycle Improvement, etc.) to all leaders and colleagues; coordinating all PI efforts within the assigned care site/business process; redesigning care delivery processes in partnership with improvement teams; and ensuring all projects yield sustained improvements. Leads the improvement projects for all key clinical processes to yield reliable care delivery systems. Results will be measured in terms of care efficiency, care effectiveness, quality and regulatory compliance. Promotes a responsive, supportive and learning environment through the personal demonstration of service excellence orientation, modeling the Saint Francis Healthcare System mission and values. Performs duties related to the business operations of the affiliate and exercises discretion and independent judgment.
Requirements
- Associate or Bachelor degree in nursing or Bachelor degree in healthcare related field
- At least 3 years clinical, engineering or financial experience
- Must possess excellent interpersonal and communication skills
- Must have ability and desire to understand and teach statistical concepts of variation
Nice To Haves
- BLS Certification
- Certified Professional in Healthcare Quality (CPHQ)
- Previous program development and implementation experience
- Experience with Lean, Six Sigma
- Complete PI academy or equivalent
Responsibilities
- Leading and monitoring assigned performance improvement projects
- Providing just-in-time PI coaching and training (including Lean, Six Sigma, Rapid Cycle Improvement, etc.) to all leaders and colleagues
- Coordinating all PI efforts within the assigned care site/business process
- Redesigning care delivery processes in partnership with improvement teams
- Ensuring all projects yield sustained improvements
- Leading the improvement projects for all key clinical processes to yield reliable care delivery systems
- Promoting a responsive, supportive and learning environment through the personal demonstration of service excellence orientation, modeling the Saint Francis Healthcare System mission and values
- Performing duties related to the business operations of the affiliate and exercising discretion and independent judgment
Benefits
- Comprehensive and affordable health coverage including medical, prescription, dental and vision
- Saint Francis Medical Services Discount
- Earned Time Off (ETO)
- Retirement benefits including SFHS immediate matching
- Education Assistance benefits up to $5,000 per calendar year for one year of service after graduation
- Benefit Support through Health Advocate
- Employee Assistance Program
- Flexible Spending Accounts
- Identity Theft Protection
- Pet Insurance
- Earned Wage Access
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
