Performance Field Technician II

Shenandoah Telecommunications • Caldwell, OH

1d • Onsite

About The Position

As part of a team, install and support commercial voice, video, and data customers across our fiber networks, assist with commercial fiber deployments during optical network commercial upgrades. Provide technical support, remote diagnostics, maintenance and installation of equipment in (Headends, Hubs, POP sites and commercial customer locations). This will include integrating new technologies and network system upgrades into existing Shentel network infrastructure to support broadband fiber/coax network connectivity for data, voice and video services. Position to support the greater Marietta, Caldwell, and Cambridge, OH areas; the selected candidate must be able to live, work, and travel in the market.

Requirements

• High School Diploma or Equivalent is required.
• 3+ years of experience in an Advanced Technician role (Broadband or Maintenance Tech) or equivalent industry experience is required.
• Ability to climb ladders and work in high places.
• Ability to work outdoors and in extreme weather conditions and varying topographic, wet and dry locations.
• Up to 25% daily travel time may be required.
• Lifts and carries loads of 70 lbs. or more.
• Works in spaces such as hubs/HE/POP/Network rooms.
• Works while standing 50 -70% of the time.
• Performs work near power sources.
• Must possess and maintain a valid Driver’s License and safe driving record.

Responsibilities

• Install and support commercial voice, video, and data customers across fiber networks.
• Assist with commercial fiber deployments during optical network commercial upgrades.
• Provide technical support, remote diagnostics, maintenance, and installation of equipment in Headends, Hubs, POP sites, and commercial customer locations.
• Integrate new technologies and network system upgrades into existing Shentel network infrastructure to support broadband fiber/coax network connectivity for data, voice, and video services.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED