RIT Co-op: RRH Performance Excellence

Rochester Regional Health

2d • Onsite

About The Position

This co-op opportunity at Rochester Regional Health (RRH) focuses on Performance Excellence within the healthcare setting. The intern will support project management, process improvement initiatives using Lean, Six Sigma, or PDCA methodologies, and apply industrial engineering principles to optimize operations. Key activities include conducting workflow analysis, developing data-driven insights through reports and dashboards, and collaborating with staff to implement improvements. The role is part of ongoing initiatives aimed at enhancing quality, safety, and operational excellence.

Requirements

• Current student enrolled at Rochester Institute of Technology (RIT).
• Academic background relevant to the co-op department’s area of focus.

Nice To Haves

• Pursuing a degree in Industrial Engineering, Healthcare Administration, Operations Management, Data Analytics, or a related field.
• Prior internship or coursework in healthcare operations, analytics, or process improvement.
• Familiarity with Lean, Six Sigma, or PDCA methodologies.
• Strong analytical and problem-solving abilities; proficiency in data analysis tools (e.g., Excel, Power BI, Minitab).
• Excellent communication, presentation, and organizational skills.
• Ability to manage multiple priorities and collaborate effectively in a fast-paced healthcare environment.

Responsibilities

• Support healthcare project management activities — including planning, tracking milestones, and coordinating with cross-functional teams.
• Assist with process improvement initiatives using Lean, Six Sigma, or PDCA methodologies.
• Apply industrial engineering principles to optimize workflow, resource allocation, and capacity planning.
• Conduct time studies, workflow analysis, and root cause investigations to support decision-making.
• Develop dashboards, reports, and presentations that communicate data-driven insights to leadership.
• Collaborate with clinicians and administrative staff to implement, sustain, and monitor process improvements.
• Participate in ongoing initiatives focused on quality, safety, and operational excellence.

Benefits

• Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed