Performance Engineer II (Remote)

First Citizens Bank • Phoenix, AZ

23h • Remote

About The Position

This is a remote role that may only be hired in the following location(s): AZ, NC and TX. Silicon Valley Bank (SVB), a division of First Citizens Bank, is the bank of the world’s most innovative companies and investors. The Performance Engineer is a vital role for the implementation and establishment of a quality process in our IT Testing organization. This individual leads efforts for testing organization in support of the SVB business teams. This role is an active partner in test design, planning and execution working on multiple projects and department initiatives. Supports and ensures successful delivery of organizational transformation and goals across all business verticals at SVB, delivering high quality product for our clients. Responsible for overseeing the day-to-day task management across multiple project test teams and long-term planning for specific business verticals. This role requires coordination with team across multiple time zones for global projects and working with teams located around the world.

Requirements

• Bachelor's Degree and 4 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 8 years of experience in Systems engineer and systems programmer
• Good understanding of performance testing concepts.
• Expertise in performance testing tools like Neoload, Load Runner, JMeter.
• In-depth analysis and diagnostics, not just tool-driven execution.
• Deep heap dump tooling expertise
• Proficiency in scripting and programming languages such as Java or Python.
• In-depth understanding of system architecture, databases, and network protocols.
• Experience with performance monitoring and tuning.

Nice To Haves

• Strong business knowledge of financial systems; Digital Banking Platform experience preferred.
• Strong analytical and problem-solving abilities and attention to detail.
• Excellent communication, documentation abilities and teamwork skills.
• Strong leadership and team player abilities.
• Excellent problem-solving and decision-making skills.

Responsibilities

• Lead the performance testing initiatives, providing guidance and mentorship.
• Design and execute comprehensive performance test plans.
• Analyze test results to identify performance issues and recommend optimization solutions.
• Collaborate with cross-functional teams to implement performance improvements.
• Maintain and enhance performance testing scripts and tools.
• Debug issues and conduct root cause analysis of performance bottlenecks.
• Should be able to do performance test Analysis/Troubleshooting which includes:
• Thread Level analysis
• Garbage Collection Analysis
• Heap dump analysis
• Thread dump analysis & Thread contention
• Pinpoint failures and provide actionable performance tuning recommendations.
• Anticipate challenges, propose solutions, and ensure continuous improvement in performance engineering practices.
• Develop and implement performance testing strategies and frameworks.
• Collaborate with stakeholders to define performance requirements and goals.
• Collaborate with the US teams, cross POD Tech leads, and global stakeholders to align performance objectives.
• Work in close partnership with Product and Development teams to elicit non-functional requirements (NFRs) from Business requirements, ensuring they serve as inputs for design and build.

Benefits

• Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees