Performance Assurance Analyst (Associate or Mid-level)

Savannah River Mission Completion•Aiken, SC

10d•$56,100 - $124,368•Onsite

About The Position

Savannah River Mission Completion (SRMC) is seeking a Performance Assurance Analyst (Associate or Mid-level) to administer the Corrective Action Program (CAP), Self-Assessment, and Management Field Observation (MFO) programs for assigned areas/facilities. This role involves responding to and resolving corrective action issues, conducting field observations, and supporting facility self-assessment requirements. The analyst will also be responsible for performance metric development and reporting, researching and analyzing issues/data, presenting results, and responding to ad hoc requests. For the Mid-level position, additional responsibilities include acting as a subject matter expert for the corrective action database, coaching others on the MFO system, leading root cause analyses, and overseeing various functional/operational programs.

Requirements

Bachelor’s degree from an accredited university; or High School Diploma and relevant experience in a role comparable to the responsibilities of this position (e.g. corrective action, issue management, financial, risk, audit, LEAN, operational analysis, or applied science).
Must successfully pass necessary training in root cause analysis within first 90 days.

Nice To Haves

Bachelors degree
Demonstrated analytical and problem-solving skills
Written and verbal communication skills with the ability to communicate effectively with a wide range of customers in all levels of an organization
DOE site, commercial nuclear industry or manufacturing facility experience.
Root Cause Analysis certification/training.
Experience with Corrective Action Management Systems.
Proficient with MS Office software such as Word, Excel, PowerPoint

Responsibilities

Administers corrective action, self-assessment, and management field observations program(s).
Serves as a knowledgeable resource for the administration of the site’s corrective action database, ensuring data/information is correctly entered and maintained for assigned areas.
Conducts comparative analysis on completed assessments to ensure performance objectives are satisfied, properly completed, and quality standards are met.
Reviews, processes, and closes out assessment reports, ensuring findings and opportunities for improvement are identified and entered into the corrective action tracking system.
Coordinates the facility management field observation (MFO) program, conducting comparative analysis on completed MFO reports and ensuring findings are entered into the corrective action tracking system.
Participates in the development of the annual self-assessment plan.
Participates in the development of facility performance metrics and generates/coordinates the distribution of monthly or periodic key performance indicators or related management reports.
Prepares reports, presentations, metrics, and/or other materials as required or requested by management.
Assists others or may conduct fundamental root and/or apparent cause analyses.
Attends and may lead weekly management review team meetings to review and status issues, corrective actions, and other similar program items.
Acts as subject matter expert and resource for the administration of the site’s corrective action database (Mid-level).
Coaches/mentors others on the use of the MFO system and provides feedback to management (Mid-level).
Prepares reports, presentations, metrics, and/or other materials that may be critical, time sensitive, and/or of significant importance (Mid-level).
Leads or facilitates root and/or apparent cause analyses, including those from consequential events, to prevent reoccurrence (Mid-level).
Ensures issues are defined, investigated, cause determined with corrective action developed, assigned, and completed/resolved (Mid-level).
Leads weekly management review team meetings to review and status issues, corrective actions, and other similar program items, making recommendations and influencing the direction of identified issues (Mid-level).
Oversees various functional/operational programs of small to moderate complexity (Mid-level).
Other duties as assigned.

Benefits

401k Retirement Savings Plan – 5% immediate company contribution, additional matching for employee contributions
Health Insurance & Prescription Drug Program
Health Savings Account
Telehealth with BlueCare on Demand
Dental Coverage
Vision Coverage
Flexible Spending Accounts
160 hours annual paid time off (accrued monthly)
11 paid holidays
Life and Accident Coverage
Disability Coverage
Employee Assistance Program
Tuition Reimbursement