Per Diem Shelter Advocate

Champlain Valley Office of Economic Opportunity • Burlington, VT

5d • Onsite

About The Position

CVOEO is hiring Per Diem Shelter Advocates for CVOEO’s Emergency Services Network who will provide direct support and advocacy for individuals experiencing homelessness who are residing in a CVOEO operated shelter. The position provides shelter shift coverage (as available) in a trauma-informed, client-centered environment. CVOEO operates a wide array of shelters including low-barriers, recovery, for families, and people fleeing domestic and/or sexual violence.

Requirements

• Bachelor’s degree in Social Work, Human Services, Counseling, Public Administration, or related field (Master’s preferred) or equivalent experience.
• Minimum of 1-2 years of experience in housing advocacy, homelessness services, recovery housing, and/or behavioral health.
• Commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Strong knowledge of the causes and effects of homelessness, affordable housing, poverty, economic justice and multiple oppressions affecting economically vulnerable groups.
• Experience with trauma-informed care and harm reduction principles.
• Willingness to work flexible schedule and respond to per diem shift availability on short notice.
• Valid license, clean driving record, access to reliable transportation required and willingness and ability to travel within the CVOEO service area.
• Ability to uphold safety standards and have thorough understanding of CVOEO’s shelter policies and procedures, crisis management, and understanding of how to respond in the event of an emergency.

Responsibilities

• Provide coverage for various shifts within CVOEO’s shelter network, as available.
• Provide direct housing advocacy to guests residing in the CVOEO shelter network, emphasizing stability and self-sufficiency.
• Support recovery-oriented services by connecting guests with mental health, substance use, and peer support programs, in collaboration with Housing Advocate and/or Director.
• Monitor and assist guests in maintaining compliance with shelter policies and may provide support related to recovery program requirements, guidance on relapse prevention, safety planning, supervision of children, and/or wellness strategies.
• Conduct crisis intervention and de-escalation as needed, ensuring guest safety and well-being.
• Coordinate closely with shelter staff, peer support specialists, and recovery coaches to ensure a holistic, integrated approach to guest care.

What This Job Offers

• Career Level: Entry Level