Per Diem PBX Operator Los Alamitos Rotate
University of California, Irvine•Los Alamitos, CA
•Onsite
About The Position
The Communication Operator works under the direct supervision of the Patient Registration Supervisor. The operator is responsible for the timely answering of the incoming telephone calls and proper routing of telephone communications. The operator shall be courteous with all patients, staff and visitors and work in a cooperative manner to fulfill the goals of the department and hospital.
Requirements
- Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
- Must demonstrate customer service skills appropriate to the job
- Excellent written and verbal communication skills in English
- Ability to maintain a work pace appropriate to the workload
- Ability to establish and maintain effective working relationships across the Health System
- Good typing and spelling skills
- Prior Customer Service experience
- Must be able to provide proof of work authorization
Nice To Haves
- Knowledge of University and medical center organizations, policies, procedures and forms
- Previous switchboard operator experience
- Knowledge of Health Care industry/Insurance contracts
- Computer skills
- High School Diploma or equivalent
Responsibilities
- Timely answering of incoming telephone calls
- Proper routing of telephone communications
- Be courteous with all patients, staff and visitors
- Work in a cooperative manner to fulfill the goals of the department and hospital
Benefits
- medical insurance
- sick and vacation time
- retirement savings plans
- access to a number of discounts and perks
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
