Per Diem Patient Escort

RIVERSIDE SAN BERNARDINO COUNTY INDIAN HEALTH INC•San Jacinto, CA

2d•$21 - $0•Onsite

About The Position

The Per Diem Patient Escort is responsible for transporting patients and/or family members to ensure accessibility to services such as medical and social services. This role involves utilizing safety measures during all transports, including the use of infant car seats and safety belts. The escort will assist patients with entering and exiting vehicles, accessing clinic facilities, and using mobility devices. They are also responsible for maintaining vehicle cleanliness and performing preventive maintenance. Additionally, the Patient Escort will accompany patients to medical facilities, assist with appointments, interpret instructions, and guide them to and from various locations. This position requires a commitment to patient confidentiality and positive interactions with patients, families, and staff. The role may also involve delivering medications, supplies, or educational materials. The Patient Escort must operate vehicle wheelchair lifts safely and report to work promptly, notifying supervisors of any late transportation. This position requires working weekends, early and late hours beyond routine operations. The role involves frequent travel between Riverside San Bernardino County Indian Health, Inc. locations and surrounding communities, and may provide coverage for other drivers during times of need. The ideal candidate will be able to work with the Indian community and be sensitive to the Indian culture and its needs.

Requirements

High school diploma or equivalent.
Experience working with individuals with disabilities.
Valid California driver’s license.
Safe driving record.
Eligibility for coverage under the Corporation’s insurance carrier.
Strong commitment to vehicle and patient safety.
Valid Basic Life Support (BLS) Provider certification issued by the American Heart Association or American Red Cross (may be obtained prior to orientation).
Strong oral communication skills.
Schedule flexibility.
Ability to maintain strict confidentiality.
Ability to assist patients with entering and exiting vehicles, accessing clinic facilities, and using mobility devices or transportation equipment when needed.
Ability to follow safety and transportation procedures.
Ability to protect patient confidentiality.
Ability to provide professional support to individuals with disabilities, mobility limitations, and other healthcare needs.
Must have at least three consecutive years of licensed driving experience.
A current DMV printout is required prior to hire and every six months thereafter.
Must remain insurable by the Corporation’s insurance carrier.
Demonstrate safe vehicle and patient transportation practices.
Ability to work a variable schedule.
Be free of communicable diseases.
Maintain personal cleanliness.
Be mature and responsible; take instructions; follow directions.
Follow instructions and exercise independent judgement.
Manage and maintain personal work schedule using time management skills.
Work with the Indian population in the service area and gain their confidence and acceptance; have empathetic understanding of and willingness to work with Native American population in the service area; be sensitive to the Indian culture and its needs.
Maintain records.
Read and write at level for satisfactory job performance.
Basic computer skills.
Enter appointments into system, respond to emails, print documents, etc.

Nice To Haves

Applicant must be able to work with the Indian community and be sensitive to the Indian culture and its needs.

Responsibilities

Transport patients and/or family in situations where there is no family member available to assume this responsibility in order to assure accessibility to services, i.e., medical, social services, etc.
Communicates to Outreach Manager or Director of any problems or findings regarding patients that warrant follow-up care.
Utilizes safety measures in all transports, i.e., locks vehicle when carrying prescription, locks wheelchairs when carrying handicapped, etc.
For reasons of safety for infants and toddlers up to 40 pounds, infant care seats shall be used when they are transported in company-owned or leased vehicles.
Safety belts shall be worn by Patient Escorts and all patients during patient transportation or other official business of the program.
Responsible for the end of the month reports, mileage logs, and auto inspection forms which are due on the third working day of each month to immediate supervisor.
Responsible for consistently maintaining vehicle in a clean and tidy manner.
Preventive maintenance done on a timely basis.
Responsible for accompanying all patients to medical facility, assisting them in making appointments, interpreting instructions, and for guiding them to and from the building, vehicles and different offices.
Does not compromise patient confidentiality.
Positive and courteous interactions with patients and families, as well as other staff.
Responsible for attending quarterly department meetings.
Responsible for delivery of medications, patient supplies or equipment, newsletters, pamphlets, and other educational materials, as assigned.
Safely and properly operates vehicle’s wheelchair lift with consideration for patients’ disabilities and abilities.
Responsible for reporting to work promptly at scheduled time.
Uses sick leave appropriately, per organizational policies.
Responsible for notifying supervisor between 4:00 P.M. and 5:00 P.M. of late transportation on a daily basis.
This position shall require working on the weekends, early and late hours beyond routine operation hours.
Other duties as assigned.