About The Position

The selected Vendor's Candidate will be part of CPA's Fiscal Management Statewide Fiscal Systems team, supporting the Centralized Accounting and Payroll/Personnel System (CAPPS) Program. The CAPPS Program for this engagement comprises the following components: HR/Payroll (inclusive of Recruit functionality), Financials, STARR, and all ancillary systems. The selected Vendor's Candidate must be adaptable and able to learn and integrate new systems and platforms as needed, such as CGI Advantage. CAPPS Financials is the State of Texas Enterprise Resource Planning (ERP) system, built on Oracle PeopleSoft Financial Supply Chain Management (FSCM) version 9.2, Image 53. The system includes General Ledger, Accounts Payable, Purchasing/Requisition, Asset Management, Commitment Accounting, Travel & Expense, Project Costing, Contracts, Grants, Inventory, Cash Receipts and AR/Billing.

Requirements

  • Extensive knowledge and understanding of State of Texas applicable policies.
  • Extensive technical skillsets needed with App Designer, Integration Broker, assorted SQR/SQL, BI Publisher, SAP Business Objects, etc. to support functional responsibilities.
  • Extensive knowledge and experience performing system configuration changes.
  • Experience working with the Purchasing (PO) core module of PeopleSoft FSCM version 9.2
  • Extensive knowledge supporting and providing oversight with batch jobs, i.e., Run My Jobs (RMJ)
  • Extensive knowledge of security best practices, NIST standards, and multi-tenancy applicability for a statewide ERP instance.
  • Extensive Texas public sector experience, directly working for or supporting a large network (30 or more) of Texas state government agencies
  • Extensive experience creating and managing a strategic roadmap by combining strong planning skills, functional insight, and effective cross-functional communication
  • Extensive familiarity with support tools such as PUM, Fluid and Elastic Search
  • Experience performing functional project management activities in support of CPA's CAPPS program
  • Experience providing Tier 2 Service Desk Support for a large network (30 or more) of agencies with a Managed Services vendor providing Tier 3.
  • Experience participating in Disaster Recovery exercises.
  • Experience preparing and presenting executive-level presentations.
  • Experience gathering and presenting applicable data in support of a variety of audits and open records requests.
  • Extensive experience supporting the CAPPS Financials tower in PeopleSoft FSCM version 9.2
  • Experience developing requirements, analyzing, designing, developing, testing, and implementing components of two or more of CPA's statewide systems: CAPPS, TINS, SPA, and USAS
  • Experience planning and coordinating the Fiscal Year Process at a statewide level
  • Experience supporting Priority 1 and Priority 2 incidents in coordination with the Major Incident Management (MIM) process.
  • Experience in interpreting contractual language and integrating it into daily workflows, while consistently holding vendors accountable to contractual requirements
  • Experience preparing WCAG 2.1-compliant materials for distribution.
  • Experience working with the CAPPS Financials Purchasing module
  • Knowledge of Information Technology Infrastructure Library (ITIL) principles and practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business
  • Experience working with the Asset Management (AM) core module of PeopleSoft FSCM version 9.2
  • Experience working with the General Ledger core module of PeopleSoft FSCM version 9.2
  • Experience working with the Accounts Payable core module of PeopleSoft FSCM version 9.2
  • Experience working with the Inventory non-core module of PeopleSoft FSCM version 9.2
  • Experience working with the Accounts Receivable/Billing non-core module of PeopleSoft FSCM version 9.2
  • Experience working with the Project Costing non-core module of PeopleSoft FSCM version 9.2
  • Experience working with the Strategic Sourcing non-core module of PeopleSoft FSCM version 9.2
  • Experience working with the Travel & Expense non-core module of PeopleSoft FSCM version 9.2

Responsibilities

  • Performing highly advanced (senior-level) consultative services and functional assistance work related to supporting the CAPPS Program.
  • Responsible for functional CAPPS Purchasing (PO) and Contracts module subject matter expertise, including module coordination and expertise, production support and issue resolution, configuration and maintenance, business process leadership, change management and enhancements, testing (functional and UAT coordination), integrations with other modules, compliance and policy alignment, training and user support, reporting and analytics, and release management and patch release.
  • Responsible for functional configuration skills, including Purchasing Business Unit setup, Requisition setup and processing, Procurement Options and PO Defaults, Vendor setup and maintenance, Item Categories and Purchasing Attributes, Approval Workflow and Routing, Strategic Sourcing and Contract Management, Purchase Orders and Receiving, Inventory Business Unit and Item setup, ChartField and Accounting configuration, Budget Checking (Commitment Control), Integration with AP, Inventory, eProcurement, Contracts, and Receiving, CAPPS USAS T-Code Configuration, CAPPS Systems Codes Configuration, and configuring and supporting Requisitions, Purchasing, Contracts, and Inventory modules.
  • Responsible for technical skillsets for applicable tools, including understanding Application Designer (records, fields, pages, components), SQR and BI Publisher report customization, SQL Proficiency, understanding of PeopleSoft security, inclusive of State of Texas multitenancy requirements, and planning, designing, developing, implementing, supporting, and maintaining the information technology security measures to safeguard system information.
  • Responsible for monitoring all CAPPS PO batch jobs, including tracking job schedules, monitoring job execution, detecting and responding to failures, validating output, managing dependencies, performance tuning, documentation, proper communication and escalation, and ensuring compliance when schedules must be altered.
  • Responsible for tools and environment knowledge, including PUM (PeopleSoft Update Manager) and Change Assistant, Fluid UI changes and page navigation, lifecycle management and selective adoption, Elasticsearch/Search Framework, and data migration and compare reports.
  • Responsible for cross-functional collaboration, including strong problem-solving and troubleshooting, requirements gathering for applicable break/fix or system enhancements, documentation and testing (UAT, regression testing), incident management in systems like ServiceNow and BOSSDesk, with the ability to keep multiple systems synchronized with timely updates, and communication skills when working with policy personnel, other analysts, 100+ agencies, and our Managed Services Tier 3 vendor.
  • Understanding and accounting for interdependence on legacy systems (USAS, TINS, etc.).
  • Providing structured cross-training to support junior analyst capability growth.
  • Providing comprehensive training and support to agency personnel in accordance with established requests and organizational requirements.
  • Responsible for project-level coordination and participation, including expansions that include additional module implementations or enhancements for agencies, understanding and accounting for interdependence on legacy systems (USAS, TINS, etc.), cyclic processes such as fiscal year-end, State of Texas legislative changes, federal mandates, and third-party integrations.
  • Responsible for coordination of the Fiscal Year-End, including planning, scheduling, and communicating, reconciliations and verifications, and system configurations and maintenance.
  • Responsible for the CAPPS Financials functional design phase, which includes creating and/or reviewing Functional Design Documents (FDDs), performing functional configuration system changes, and other functional activities assigned.
  • Performs all duties following CPA's processes, policies, and procedures within project scope and on schedule in accordance with milestones, deliverables, and due dates.
  • Provides Level 2 Service Desk support, including complex ticket handling, advanced troubleshooting, clear documentation, and basic system configuration, all following established, auditable processes in coordination with a Managed Services vendor responsible for Tier 3 work.
  • Responsible for ensuring that all digital products and content meet WCAG 2.1 accessibility standards.
  • Works under minimal supervision, relying on experience and judgment to plan and accomplish goals, independently performing a variety of complicated tasks.
  • Responsible for overseeing and acting as the first line of support to ensure that only accurate data is produced, security, including multi-tenancy, is enforced, that the system performs efficiently, and that all applicable policies are enforced.
  • Performs all work in accordance with Information Technology Infrastructure Library (ITIL) principles and practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.
  • Actively participates in CPA's Major Incident Management (MIM) process for P1 and P2 incidents according to module responsibilities.
  • Participates in Disaster Recovery and Upgrade Testing activities.
  • Makes presentations at CAPPS User Groups and the CAPPS Steering Committee as requested.
  • Participates as directed in an annual SOC-1 attestation audit designed to ensure that controls are effectively designed and operated to ensure the accuracy and security of all information contained/processed via CAPPS.
  • Performing other related Work as assigned.

Benefits

  • Annual Professional Training Requirement: A minimum of ten (10) hours of professional training in a relevant area of expertise associated with the Services provided under the CPA Contract, to be completed on personal time, with all associated costs covered by the Vendor/Candidate.
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