HUMAN RESOURCES MANAGER

Compass Group•Boston, MA

10d•$115,000 - $120,000•Onsite

About The Position

Restaurant Associates, a leader in dining and event catering for prestigious institutions, is seeking a hospitality-focused People & Talent Manager for a high-volume campus dining account. This role requires a business-savvy human resources leader who is proactive, passionate, driven, and motivated to create value through direct impact on the business. This is a full-time, on-site position.

Requirements

Bachelor's degree and minimum five + years of experience in People/Human Resources Leadership, Employee Engagement Training, Talent Management, Development, and Learning.
At least 2 years of experience in a luxury business setting.
Excellent stand–up delivery and facilitation skills that drive key learning outcomes and empower application beyond the classroom.
Dynamic, self-motivated individual who is comfortable speaking in large groups and with all levels of management.
Strategic problem solver, business partner, facilitator of change, and ability to effectively evaluate and resolve path forward with emotional intelligence.
Proven track record of professional HR leadership accomplishments.
Forward-thinking and eloquent.
Quickly gain credibility based on demonstrated performance coupled with tactful, emotionally intelligent communication.
Understands that culture is value-driven and highly entrepreneurial.
Strong leader with proven strategic abilities.
Proven ability to work at the highest levels of an organization while relating well to the general workforce.

Nice To Haves

Labor relations experience is a plus.
Management/People experience within the hospitality industry a plus.

Responsibilities

Drive the continual evolution and execution of R/A’s People Leader-focused CARE strategy, modernizing People Leadership strategies focused on Communication, Engagement, Learning and Development.
Work directly with R/A business leaders to set the highest quality and service standards.
Partner with operations to encourage, empower, and train team members to be their best in their careers.
Leverage Centers of Excellence (COEs) to identify optimal solutions and partner effectively with leadership to ensure timely execution of critical objectives.
Oversee R/A's CARE People leader engagement strategies to ensure a meaningful workplace experience for all.
Set the framework and measurement for the role of leadership to ensure the success of programs and talent, and employee experience using measurable achievements for accountability structures.
Partner, coach, and mentor key business team members by ensuring People Leader standards are in place for success.
Train Managers as effective role models and facilitate important conversations around empathy, compassion, backgrounds, experiences, and perspectives.
Ensure consistent and effective implementation of learning & development platforms across the business.
Maintain open communication with leadership regarding Centers for Excellence activity and present on People activities during meetings.
Meet regularly with Associates for feedback sessions and Town Hall Communications of people activities.
Design, develop, and deliver training courses and workshops, including leadership development and performance improvement.
Propose learning solutions to address performance gaps.
Serve as Talent Management strategist, driving succession planning for frontline associates and ensuring leadership pathways and professional development opportunities for all staff, including internal mentorship programs.
Partner with the broader Talent Acquisition team with a focus on diversifying talent pipelines and developing an insights-driven plan for diversity recruitment.