HUMAN RESOURCES MANAGER

Compass Group•Boston, MA

34d•$115,000 - $120,000•Onsite

About The Position

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A! This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected]. Job Summary We are seeking a hospitality obesessed People & Talent Manager for a high-volume, highly visible, campus dining account. Our business savvy human resources leader must be proactive with demonstrated passion, drive, & motivation to create value through direct and personal impact on the business.

Requirements

Bachelor's degree and minimum five + years of experience in People/Human Resources Leadership, Employee Engagement Training, Talent Management, Development, and Learning.
At least 2 years of experience in luxury business setting; Management/People experience within the hospitality industry a plus.
Excellent stand–up delivery and facilitation skills that drive key learning outcomes and empower application beyond the classroom; Dynamic, self-motivated individual who is comfortable speaking in large groups and with all levels of management.
Strategic problem solver, business partner, facilitator of change and ability to effectively evaluate and resolve path forward with emotional intelligence.

Nice To Haves

Labor relations experience is a plus.

Responsibilities

Drive the continual evolution and execution of R/A’s People Leader-focused CARE strategy that modernizes our People Leadership strategies focused on Communication, Engagement, Learning and Development strategies that help employees navigate their work environment, while positively impacting overall employee, customer, and client experience.
Work directly with R/A business leaders to set the highest quality and service standards; partners with operations to encourage, empower, train, develop team members to be their best in their career.
Leverage our COEs to identify optimal solutions; to partner effectively with leadership, ensuring timely execution of critical objectives.
Oversees R/A's CARE People leader engagement strategies in alignment for meaningful workplace experience for all.
Sets framework and measurement of the role of the leadership that ensures the success of our programs and talent, employee experience using measurable achievements to accountability structures.
Partner, coach, mentor key business team members by ensuring People Leader standards are in place for success; Train Managers as effective role models, facilitate important conversations around empathy, compassion, backgrounds, experiences, and perspectives.
Ensure consistent and effective implementation of learning & development platforms across the business; Maintain open communication with leadership regarding Centers for Excellence activity. Present on People activities during meetings.
Meet regularly with Associates for feedback sessions and Town Hall Communications of people activities.
Design, develop and deliver training courses and workshops, including but not limited to, leadership development and performance improvement.
Propose learning solutions to address performance gaps.
Serve as Talent Management strategist - drives succession planning for frontline associates; ensures leadership pathways and professional development opportunities for all staff (to include internal mentorship programs).
Partner with the broader Talent Acquisition team, with a focus on diversifying talent pipelines and developing an insights-driven plan for diversity recruitment. Grow our “ready now” bench.