People Success (HR) Operations Coordinator
About The Position
The People Success Operations Coordinator will provide support for all core human resource operations, with a primary focus on the contingent worker population. This role requires strong attention to detail, and the ability to follow established procedures, while executing HR processes with the utmost confidentiality. The People Success Operations Coordinator executes routine tasks mainly across the contingent worker lifecycle including, but not limited to, onboarding, system access, contract extensions and off-boarding. Working with cross-functional teams, the coordinator follows established protocols to ensure compliance with Federal, State, and City regulations.
Requirements
- 1-2 years of experience in administration, HR/People Operations, staffing/vendor coordination, or procurement operations; bachelor's degree in a related field or equivalent experience
- Proficiency in Excel (basic formulas, VLOOKUP, pivot tables, data entry) and Microsoft Office Suite is required
- Demonstrated ability to follow directions and established procedures with strong attention to detail and accuracy
- Excellent written and verbal communication skills, with the ability to interact effectively with managers and cross-functional partners
- Highly organized and detail-oriented; able to manage multiple tasks and shifting priorities
- Trusted with confidential information, maintaining appropriate controls and discretion
Nice To Haves
- Experience with HRIS systems, such as Workday, ADP, or similar platforms (e.g., ADP, JIRA or similar) is preferred
- Familiarity with HR/contingent workforce processes is a plus
- Proactive problem solver who anticipates needs and proposes practical, incremental improvements
Responsibilities
- Coordinate contingent worker engagement setup and updates in Workday, including validating onboarding requests to ensure compliance with internal controls, process, and policy
- Escalate requests that fall outside of policy
- Support data integrity across HR systems, including conducting monthly SOX audits
- Support pre and post onboarding logistics as applicable (provisioning coordination, equipment requests, badges)
- Execute and monitor lifecycle transactions (engagement extensions, manager/scope updates, early terminations, offboarding) and propose incremental process improvements
- Build and maintain effective working relationships with internal and external stakeholders to ensure smooth operations
- Respond to inquiries from hiring managers, vendors, and contingent workers, applying program and policy knowledge to provide accurate and timely solutions
- Present New Hire Orientation sessions, managing logistics, setup, and participant tracking
- Follow control measures for compensation administration, including validation protocols for one-time payments and severance calculations
- Evaluate and respond to employee inquiries and external agency requests, applying People Operations knowledge to provide accurate and timely solutions
Benefits
- We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Credit Intermediation and Related Activities
Number of Employees
1,001-5,000 employees
