People Services Program Manager

Quality Technology Services • Overland Park, KS

5d

About The Position

The Impact You Will Have: As a People Services Program Manager, you are responsible for overseeing and managing various People Services programs within QTS. You will manage program development, stakeholder collaboration, and ensuring alignment with organizational goals. You will lead project teams, monitor budgets, and assess program effectiveness to optimize processes and contribute to overall business success. You will also collaborates with other departments to ensure alignment of programs with overall business objectives and fosters a positive work culture and employee engagement. What You Will Do: Develop and implement program strategies aligned with QTS and People Services goals. Lead, influence, and participate in cross-functional teams to achieve program objectives. Monitor and track budgets in partnership with leadership, ensuring resources are allocated efficiently. Communicate effectively with stakeholders, providing updates and addressing concerns. Identify risks and participate in resolution planning to ensure successful program delivery. Develop and maintain timelines, ensuring programs are delivered on schedule. Recommend and implement quality control measures and metrics to drive program standards and measure program performance against objectives. Surface challenges and recommend resolutions to issues that may arise during the program's life cycle. Prepare and present regular reports to leadership on program progress and key performance indicators. Navigate changes and adapt strategies based on evolving circumstances or feedback. What You Will Need to be Successful: A bachelor’s degree or equivalent experience in Human Resources, Business Administration, or a related field. 3+ years’ experience in human resources, program management, or similar role. Ability to align People Services programs with organizational strategy and contribute to overall business objectives. Proficiency in project management methodologies to plan, execute, and evaluate programs. Experience in tracking budgets associated with programs is preferred Knowledge of employment laws and HR regulations to ensure compliance is preferred. The Skills To Get You There: Strong problem-solving skills to address challenges and optimize program outcomes. Strong analytical skills to assess program effectiveness and make data-driven decisions. Strong leadership and team management abilities to guide and motivate project teams. Excellent verbal and written communication skills for effective collaboration with stakeholders. Effective interpersonal skills for building relationships and collaborating with diverse teams. Ability to lead and facilitate change initiatives within the HR function.

Requirements

• A bachelor’s degree or equivalent experience in Human Resources, Business Administration, or a related field.
• 3+ years’ experience in human resources, program management, or similar role.
• Ability to align People Services programs with organizational strategy and contribute to overall business objectives.
• Proficiency in project management methodologies to plan, execute, and evaluate programs.
• Strong problem-solving skills to address challenges and optimize program outcomes.
• Strong analytical skills to assess program effectiveness and make data-driven decisions.
• Strong leadership and team management abilities to guide and motivate project teams.
• Excellent verbal and written communication skills for effective collaboration with stakeholders.
• Effective interpersonal skills for building relationships and collaborating with diverse teams.
• Ability to lead and facilitate change initiatives within the HR function.

Nice To Haves

• Experience in tracking budgets associated with programs is preferred
• Knowledge of employment laws and HR regulations to ensure compliance is preferred.

Responsibilities

• Develop and implement program strategies aligned with QTS and People Services goals.
• Lead, influence, and participate in cross-functional teams to achieve program objectives.
• Monitor and track budgets in partnership with leadership, ensuring resources are allocated efficiently.
• Communicate effectively with stakeholders, providing updates and addressing concerns.
• Identify risks and participate in resolution planning to ensure successful program delivery.
• Develop and maintain timelines, ensuring programs are delivered on schedule.
• Recommend and implement quality control measures and metrics to drive program standards and measure program performance against objectives.
• Surface challenges and recommend resolutions to issues that may arise during the program's life cycle.
• Prepare and present regular reports to leadership on program progress and key performance indicators.
• Navigate changes and adapt strategies based on evolving circumstances or feedback.

Benefits

• QRest Sabbatical
• Employee Stock Purchase
• QTS scholarship for dependents
• Eagle Club award trip eligibility
• Paid volunteer days
• Tuition assistance, parental leave and military leave assistance
• medical, dental, vision, life, and disability insurance
• 401(k) retirement plan
• flexible spending and HSA (Health Savings Account) accounts
• paid holidays
• paid time off
• employee assistance program
• wellness program
• This position is Bonus eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level