People Relations Consultant Senior

American Addiction Centers•Charlotte, NC

1d•$41 - $62•Onsite

About The Position

This opportunity is ideal for a strategic, relationship-driven HR professional who brings strong judgment, agility, and a coaching mindset. The People Relations Consultant Senior will help shift conversations from a narrow focus on policy violations to a broader understanding of what may be driving behaviors, outcomes, or workplace challenges. In this role, you’ll support the organization’s continued evolution from reactive response to proactive prevention and enablement, while reinforcing a “one team, one model” approach to people support.

Requirements

Bachelor’s degree in Human Resources or a related field.
Typically requires at least 5 years of experience in human resources, employee relations, business partnership, or a related people advisory function.
Ability to navigate complexity with agility, adaptability, and strong judgment.
Strategic thinking and the ability to assess risk, identify root causes, and recommend practical solutions.
Strong communication, consultation, and influencing skills.
Ability to build trusted relationships with leaders, teammates, and cross-functional partners.
Resilience and sound judgment when supporting sensitive or complex workplace matters.
Strong stakeholder management skills and the ability to work across teams and service lines.
Understanding of the external HR, employee relations, and workplace culture landscape.
Ability to scale impact by identifying trends, sharing insights, and supporting proactive solutions.
No licensure, registration, or certification required.

Nice To Haves

Master’s degree preferred.
5 or more years of experience in human resources, employee relations, business partnership, or a related field.
Strong critical thinking skills.
Strong consultation and relationship management skills.
Solid negotiation and persuasion abilities.
Solid People & Culture technical experience and expertise.
Strong interpersonal skills.
Self-awareness and the ability to manage self and others effectively.
Ability to successfully lead, influence, and support teams through complex people-related matters.

Responsibilities

Serve as a consultative advisor to physicians, faculty, residents, fellows, leaders, teammates, and business partners navigating people-related concerns.
Apply a coaching mindset to help leaders think through options, risks, impacts, and potential solutions.
Support leaders in addressing issues early and effectively before concerns escalate.
Enable leader empowerment and autonomy through strategic advisory and coaching.
Help leaders assess risk, understand root causes, and make informed decisions that lift performance and culture.
Shift conversations from “Did a policy get violated?” to “What is driving this behavior or outcome?”
Reframe documentation toward a root-cause and solution-focused approach that emphasizes context, contributing factors, and improvement opportunities.
Identify contributing factors related to leadership, culture, systems, or environment.
Recommend actions that support learning, growth, accountability, and sustained improvement.
Participate in intake and assessment of workplace concerns using a consultative framework.
Distinguish between matters requiring formal investigation and those best addressed through advisory or coaching support.
Ensure timely, fair, respectful, and thoughtful resolution of concerns.
Apply policies, practices, and investigative protocols consistently and appropriately.
Ensure decisions and recommendations align with enterprise governance and expectations.
Support documentation practices that are clear, accurate, and defensible.
Collaborate with Leader Relations, Teammate Relations, Physician & Faculty Relations, Policy, Analytics, Training, and other partners.
Participate in warm handoffs and promote shared accountability across service lines.
Reinforce a “one team, one model” approach to people support.
Model behaviors aligned to Lift Everyone Up and Lead the Way in all interactions.
Support leaders in reinforcing dignity, respect, belonging, and trust during difficult conversations.
Help translate Advocate Health’s Purpose & Commitments into everyday leadership actions.
Recognize recurring themes, trends, or systemic challenges across cases.
Share insights that inform training, policy refinement, and proactive interventions.
Participate in defining and refining workflows, tools, and practices as the model evolves.
Embrace innovation, learning, and change as the function continues to mature.
Act as an ambassador for the People Relations & Enablement approach.

Benefits

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program