People Ops Generalist

Jerry.ai

3d•$80,000 - $100,000•Remote

About The Position

We are looking for a hands-on People Ops Generalist to join our dynamic team. Reporting to our Director of HR Operations, you will support day-to-day HR operations - from new employee onboarding and HR administration to compliance and employee support- while helping us build processes that scale as we grow. You’re comfortable operating independently, researching compliance requirements, and drafting policies for leadership review. You have a solid understanding of the employee lifecycle and bring a service-first mindset to every employee interaction.

Requirements

2-4 years of hands-on HR generalist experience, ideally at a small or high-growth company where you owned the full employee lifecycle
Working knowledge of HR compliance and employment law fundamentals, with the ability to research and apply new requirements
Experience in implementing and building HR automations and systems
Comfortable working in HRIS platforms
Comfortable operating independently and taking ownership of day-to-day HR work with minimal oversight
Exceptional verbal and written communication and interpersonal skills
Solid judgment and ensures integrity, compliance, and confidentiality when handling highly sensitive information
Can multitask and prioritize without compromising attention to detail in a fast-paced environment
Passionate about creating a positive employee experience and isn’t afraid to roll up their sleeves

Nice To Haves

Bachelor’s degree in any discipline
SHRM-CP or PHR certification preferred

Responsibilities

Own the day-to-day administration of the employee lifecycle — onboarding, offboarding, employee file management, and benefits administration
Partner with hiring managers on role-specific onboarding setup and manage the compliance side of bringing on new hires (I-9 verification, state new-hire filings, benefits enrollment deadlines)
Research federal, state, and local employment law requirements, monitor our systems and practices for compliance, and help draft and refine policy and procedure changes for leadership review and approval
Prepare and maintain HR documents, including offer letters, employment contracts, and onboarding materials, ensuring accuracy and compliance
Serve as a first point of contact for employee questions, providing guidance on HR policies and resolving day-to-day issues independently, escalating complex matters as needed
Partner with People Operations Associates and HR Administrators, helping answer questions and share knowledge on policies and day-to-day processes
Support employee engagement initiatives, including surveys, recognition programs, team-building events, and offsites, and help collect feedback to strengthen the employee experience
Identify opportunities to streamline and document HR processes with an AI-native mindset — using AI tools to speed up research, draft documentation, and reduce manual work