Workplace Experience Associate

Orchard•New York, NY

10h•Onsite

About The Position

Orchard is looking for a People Operations & Workplace Experience Associate to own the day-to-day operations of their New York City office and support HR programs and processes across the company. This role is responsible for ensuring the office runs smoothly and fostering a sense of community within the NYC team. More broadly, the associate will work closely with the HR team to support the entire employee lifecycle, including onboarding and offboarding, employee experience, HRIS management, and planning team events. The ideal candidate will seek broad exposure to various HR disciplines and thrive in a fast-paced environment. This is a full-time, in-office role based in NYC that reports to the Manager, People Operations.

Requirements

2+ years of previous administrative, workplace, or office operations experience
Excellent communication skills (both written and verbal) and a customer service mindset.
Impeccable attention to detail and ability to multi-task and stay organized in a fast-paced environment.
Strong time management skills and follow-through even in sometimes ambiguous situations.
Problem-solving skills and the ability to find elegant solutions before they become major issues.
Excited and eager about working in HR, gaining hands-on experience, and a passion for employee experience and engagement.
Strong teamwork & stakeholder management skills, with the ability to build trust and relationships across a broad set of individuals and teams
Superior judgement, including discretion around confidential and sensitive information

Responsibilities

As the first point of contact in the New York Office, manage the overall operations and ensure the best experience for employees, guests, candidates, and vendors
Work closely with IT, support vendors, building management, and other stakeholders to ensure the office is running smoothly at all times
Coordinate seamless new hire onboarding experiences and manage offboarding processes, ensuring every employee starts and finishes their journey on a great note.
Work closely with the People team to support projects and day-to-day tasks related to the employee lifecycle. Some examples include administering promotions and transfers, completing employment verifications, and maintaining employee data in our HRIS and other systems
Partner with managers and HR team members to address employee questions, escalate issues as needed, and keep HR workflows moving
Plan and execute employee-facing events and programs to create an engaging and inclusive employee experience