People Operations Specialist
About The Position
As People Operations Specialist, you will be responsible for the administrative and operational side of the People Team. We are seeking someone detail-oriented and tech-savvy to administer our HRIS and system integrations, and support the broader employee lifecycle from onboarding to offboarding. Reporting to People Programs Manager, you’ll partner closely with the People team to ensure data integrity and support payroll and benefits, compliance and HR audit processes. You will also serve as a key resource to our employees, managing HR onboarding, payroll, leave management, and benefits administration. This role is based out of our NYC office. For jobs based out of our NYC HQ, we require in office attendance Monday through Thursday, weekly.
Requirements
- 3+ years of experience in People Operations or HR & Benefits Administration
- Hands-on experience managing ADP or comparable HRIS
- Familiarity with employment laws, leave regulations, and benefits compliance
- Proficiency in Excel / Google Sheets and comfort with HR technology
- Excellent attention to detail, organization, and follow-through
- Strong communication and customer service skills
- Ability to handle confidential data professionally and with discretion
Nice To Haves
- Experience managing integrations across HRIS, ATS, payroll, and benefits platforms
- Exposure to HR audits and compliance reporting
Responsibilities
- Serve as the primary administrator for HRIS (ADP), maintaining accurate employee data including hires, transfers, promotions, and terminations
- Ensure integrations function seamlessly between HR systems such as HRIS, ATS, benefits, and other tools, collaborating with IT when needed
- Maintain detailed documentation of system processes, integrations, and workflows
- Support pre-boarding and onboarding processes, coordinating with Recruiting, HR, and IT to ensure all employee documentation is completed and compliant
- Process employee record updates (e.g., job changes, promotions, terminations) and comply with recordkeeping and retention requirements
- Serve as a trusted point of contact for employee questions regarding HRIS, benefits, time off, and other people processes
- Partner with HR leadership to maintain compliance with employment laws and regulations
- Identify opportunities for process improvements to enhance efficiency and employee experience
- Work with ADP payroll, benefits, and finance teams to ensure payroll deductions, changes, and reconciliations are correct, and integrations are functioning properly
- Partner with our benefits broker to prepare for and execute annual benefits open enrollment and renewal cycle, as well as qualifying life event support.
- Oversee the employee leave management process in partnership with our third-party vendor to create a smooth and clear leave experience for employees
- Support benefits and 401 (k) audits by providing the necessary data and adhering to policies and applicable laws
Benefits
- health, dental and vision benefits
- life and AD&D
- short-term and long-term disability insurance
- EAP
- commuter and parking benefits FSA/HSA
- 401(k) with employer match as well as a flexible PTO policy
- medical, dental, and vision insurance
- life and AD&D insurance
- STD and LTD benefits, including infertility support and World Professional Association for Transgender Health approved benefits
- generous parental leave
- Flexible paid time off (and encouragement to use it!)
- Meaningful opportunity for community building through our 7 Employee Resource Groups
- Empowerment to own and lead change and affect the business
- Dedicated professional development opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
