People Operations Specialist

Boston Beer Company•Boston, MA

7d•$24 - $44•Onsite

About The Position

We are currently hiring a Full-Time People Operations Specialist in Boston, Massachusetts. In this role, you’ll support the day-to-day HR operations that keep the employee experience running smoothly. You’ll handle key processes across the employee lifecycle while ensuring accuracy, compliance, and timely execution. You’ll also serve as a trusted point of contact for coworkers and managers, helping answer questions and resolve issues with a strong service mindset.

Requirements

Bachelor’s degree (4-year degree) required
0–2+ years of experience in Human Resources, operations, or a related field
Strong attention to detail and ability to maintain accuracy in data and processes
Ability to manage confidential information with discretion
Strong organizational skills and ability to follow structured processes and workflows
Effective communication and customer service skills
Problem-solving and critical thinking abilities

Nice To Haves

HR certification
Experience with HR systems such as Oracle Human Capital Management (HCM) Fusion Cloud
Experience working with HR data extracts and system reporting tools

Responsibilities

Process employee lifecycle transactions including hires, transfers, promotions, and terminations
Execute HR transactions accurately and on time while maintaining up-to-date employee records
Ensure alignment and data consistency across Human Resources, payroll, and benefits systems
Serve as a primary point of contact for HR-related inquiries from coworkers and managers
Manage incoming requests through shared inboxes or ticketing systems and provide clear, timely communication
Escalate and track issues to resolution while maintaining a high level of service delivery
Perform quality checks on employee data and documentation to ensure accuracy and compliance with company policies and regulatory requirements
Support audits by maintaining complete and accurate records
Assist with HR system updates including testing, validation, and troubleshooting data discrepancies with technical teams
Identify opportunities to improve processes, reduce errors, and support adoption of new HR programs and tools