People Operations Specialist

Sunstate • Phoenix, AZ

3d • Hybrid

About The Position

Sunstate Equipment Co. is seeking a People Operations Specialist to serve as a trusted HR resource for employees and leaders. This role involves delivering exceptional service and support throughout the employee lifecycle, responding to inquiries, and building strong partnerships across the organization to support key HR initiatives. The specialist will coordinate various people operations processes, maintain accurate HR records, support compliance efforts, and manage HR inquiries to ensure timely resolution. Additionally, the role contributes to talent acquisition, organizational support, employee engagement, culture-building, and operational excellence through process improvements and reporting.

Requirements

• High School Diploma or equivalent.
• Three to five years of progressively responsible experience supporting Human Resources, People Operations, business operations, or an equivalent administrative function.
• Customer-focused with a commitment to delivering an outstanding employee experience.
• Strong organizational, time management, and multitasking skills.
• Detail-oriented with excellent accuracy and problem-solving abilities.
• Effective written, verbal, and interpersonal communication skills.
• Professional judgment and discretion when handling confidential information.
• Proficient in Microsoft Office Suite and HRIS systems.
• Ability to work independently and collaboratively in a fast-paced environment.
• Continuous improvement mindset with a focus on efficiency and process enhancement.

Nice To Haves

• Associate's or Bachelor's Degree in Human Resources, Business Administration, or a related field.
• Experience supporting a multi-location or field-based organization.
• Experience with Human Resources Information Systems (HRIS).

Responsibilities

• Serve as a trusted HR resource for employees and leaders on policies, programs, and procedures.
• Deliver exceptional service and support throughout the employee lifecycle.
• Respond to employee and candidate inquiries, escalating complex issues as needed.
• Build strong partnerships across the organization and support key HR initiatives.
• Coordinate employee lifecycle processes, including onboarding, transfers, promotions, and offboarding.
• Maintain accurate HR records, systems, and documentation while ensuring confidentiality.
• Support compliance efforts, audits, employment verifications, and regulatory requirements.
• Manage HR inquiries and ensure timely resolution or routing.
• Coordinate recruiting, interview scheduling, candidate communications, and onboarding activities.
• Prepare employment documents, offer letters, and HR communications.
• Support performance management, employee development, and organizational initiatives.
• Coordinate employee recognition programs, appreciation events, and engagement activities.
• Support culture-building initiatives and community partnership efforts.
• Identify and implement process improvements that enhance efficiency and employee experience.
• Maintain HR procedures and support continuous improvement initiatives.
• Prepare reports, maintain confidential records, and support departmental administration.
• Assist with expense reporting, documentation requests, special projects, and other duties as assigned.

Benefits

• Rent ANY of our equipment for FREE
• Unique Vacation Overtime Averaging benefit that pays you overtime while you’re on vacation!
• Medical, dental, and vision insurance eligibility after first full month of employment
• 401 Retirement Plan with up to 6% company match after 90 days
• 7 Company paid holidays, 2 half days, + "My Holiday", paid day off annually to observe a holiday of your choice
• Two weeks of vacation PTO in your first year + sick leave and personal time accruals after 90 days
• Baby Bonding
• My Holiday vacation time
• Discounts on everything from movie tickets to cell phone bills

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED