People Operations Specialist

Brivo•Bethesda, MD

37d•$62,000 - $72,000•Hybrid

About The Position

The People Operations Specialist is a vital partner in managing the employee lifecycle, from the interview stages to offboarding. This role is responsible for ensuring a seamless, compliant, and positive experience for all employees throughout their journey. The ideal candidate is a highly organized, detail-oriented, and proactive individual with exceptional communication skills and a deep commitment to supporting a positive and effective work environment. This hybrid position is based at our Bethesda, MD headquarters office.

Requirements

Bachelor's degree in Business Administration, Communications, Human Resources, or related field (or equivalent experience).
4+ years in a dynamic administrative or operational support role.
Ability to manage multiple workstreams and maintain attention to detail in a fast-paced environment, ensuring operational deadlines and project milestones are met without compromising quality.
Tech-savvy with mastery of Google Workspace; familiarity with ATSs, ERPs, or CRMs.
Experience with Project Management tools (e.g., Asana, Monday.com) and collaboration platforms (Teams, Slack, Zoom); comfort using AI tools for efficiency.
Proven success in managing complex schedules and logistics, including stakeholder calendars, large-scale meetings, customer workshops, and/or new hire setups.
Exceptional written and verbal communication skills, capable of acting as the primary point of contact for stakeholders, facilitating cross-departmental alignment, and drafting high-level correspondence on behalf of leadership.
Unquestionable integrity with the ability to maintain strict confidentiality regarding sensitive corporate strategy, personnel changes, legal matters, and financial information.

Responsibilities

Collaborate with the Talent Acquisition team to schedule interviews, prepare offer letters, and coordinate background checks and reference checks.
Conduct virtual and in-person new hire orientations and serve as the main point of contact for new employees.
Ensure all new hire paperwork, including I-9 documentation, is completed accurately and on time.
Partner with the HR team to create new electronic employee files and ensure all new hire data is accurately entered into ADP WorkforceNow.
Process all employee changes, including promotions, transfers, and title changes, ensuring data is accurate and up-to-date in the HRIS.
Maintain and audit employee personnel files to ensure compliance with company policies and legal requirements.
Generate and analyze reports related to employee data, turnover, and other key HR metrics.
Coordinate and manage the employee offboarding process, including scheduling exit interviews, processing final pay, and ensuring the timely return of company property.
Prepare and process all separation-related paperwork, including benefit information.
Communicate effectively with departing employees and internal departments to ensure a smooth and respectful transition.